Senior Consultant HR Systems Operations

Australian National University; Canberra; On-site; AUD 124,000 - 133,000; Full time

Benefits offered by this job

17% superannuation

Job summary

Australian National University in Canberra is seeking a proactive HR Systems Support leader to supervise a team and ensure high-quality payroll and HR system services. You will guide delivery, resolve complex queries, and collaborate with campus HR teams to uphold service levels.

Led by the Manager, HR Data Integrity and Insights, the role focuses on operational excellence, continuous improvement, and delivering reliable support for Payroll and HR systems across ANU.

Qualifications

• Experience supervising a team in a service environment.
• Experience with Payroll Processing, Peoplesoft and/or Page Up would be highly regarded.
• Strong problem solving skills.
• Good communication and collaboration skills.

Responsibilities

• Supervise a team of customer focussed HR Systems Support staff.
• Deliver excellent and timely customer service and technical support.
• Ensure accurate and timely technical support to the payroll team.
• Solve complex queries and questions and deliver timely solutions.
• Help prioritise workload for the team.

Skills

Team supervision

Payroll processing

Problem solving

Communication & collaboration

Tools

Peoplesoft

PageUp

Job description

Classification: ANU Officer 8 (Administration)
Salary package: $124,392 - $133,071 per annum plus 17% superannuation
Term: Full Time, Fixed Term (up to 12 months, backfill opportunity)

In 1946, ANU was founded to help rebuild a changing world. We’re still at it, 80 years later. For generations, our people have turned curiosity into ideas that have shaped Australia and our region. Learn more about ANU, our history and the community that has shaped us: ANU at 80

Overview

Working closely with the Manager, HR Data Integrity and Insights, People and Culture Division, this role will lead a passionate and customer focussed team to provide operational support for multiple systems that support the HR functions of the University. They will lead a team of people supporting the campus HR teams, prioritise work and thrive on finding solutions and enhancements for the systems.

The Position

• Supervise a team of customer focussed HR Systems Support staff
• Deliver excellent and timely customer service and technical support
• Ensure accurate and timely technical support to the payroll team
• Solve complex queries and questions and deliver timely solutions
• Help prioritise workload for the team

Skills and experience that the successful candidate will hold:

• An ability supervising a team of people in a service environment
• Experience with Payroll Processing, Peoplesoft and/or Page Up would be highly regarded
• Great problem solving skills
• great communication and collaboration skills.

The University offers a flexible workplace, central Canberra location, work life balance and many other great benefits.

For further information please contact Susan Danta, Manager, HR Data Integrity and Insights, E: [e-mail]

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on [e-mail]

ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion