Senior Consultant, Healthcare

Consulting, Inc.; Sydney; On-site; AUD 170,000 - 210,000; Full time

Job summary

FTI Consulting in Sydney is seeking a Senior Consultant to join our Health team, focusing on hospital operations and service delivery improvements across public, private and not-for-profit sectors. You will work with clinicians and managers to identify opportunities and implement practical improvements with coaching from senior colleagues.

You will lead defined workstreams, design and test changes, and help sustain progress through structured reviews and workshops.

Qualifications

• Experience improving hospital operations and service delivery.
• Ability to translate data into practical recommendations.
• Strong collaboration with clinicians and managers to drive change.

Responsibilities

• Support complex projects across hospital operations and patient flow improvements.
• Identify opportunities by observing day-to-day processes and gathering stakeholders input.
• Define problems and develop practical recommendations for improvement.
• Design, test and implement changes, track results and establish review routines.
• Facilitate workshops and working sessions to align priorities and actions.
• Take responsibility for defined pieces of project work and maintain progress.
• Produce clear analyses, presentations and reports to support decision-making.
• Contribute to proposals, case studies and development of team methods and tools.

Skills

Healthcare operations

Stakeholder engagement

Data analysis

Change management

Workshop facilitation

Job description

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

Are you passionate about making a difference in the health and human services sector? Do you thrive in a dynamic, agile environment? If so, FTI Consulting is the place for you.

Work alongside hospital clinical and operational teams, where care is delivered, to improve how services run and make changes that last.

FTI Consulting is seeking a Senior Consultant to join our growing Health team in Sydney. We work with public, private and not-for-profit health organisations to improve service delivery, operational performance and outcomes. As a specialised consulting firm, we offer a unique environment that combines the agility of a small firm with the depth of industry expertise you'd expect from larger consultancies.

This role focuses on hospital operations and improvement. Our work includes:

• improving how services operate, for example patient flow and access to care across emergency departments, inpatient wards, theatres and outpatients
• matching workforce and capacity to demand, for example aligning staffing and rosters with patient activity, or improving how beds and theatre time are planned and used
• redesigning processes and ways of working
• strengthening the management routines and improvement capability that help teams sustain progress.

You'll work with clinicians, managers and executives to understand how services run, identify opportunities and implement practical improvements. You'll own defined pieces of work, with support and coaching from experienced colleagues. You'll also be part of our broader health consulting practice, with opportunities to contribute to related engagements as your interests develop.

FTI Consulting offers the depth, resources and professional standards of a global firm, combined with the focus and hands‑on senior support of a dedicated health and human services team.

This is an opportunity to build your consulting career while contributing to projects that improve outcomes for communities, clients and service users.

What You'll Do

As a key member of our team, you will support complex projects across the This is demanding and rewarding work. Hospitals are busy, complex and often under pressure. Problems rarely arrive well defined, priorities shift, and clear direction isn't always available. You'll often need to work out the way forward yourself, bring structure to the problem and keep things moving. Not everyone welcomes change at first, so you'll need to build credibility, stay steady under pressure and keep people engaged. In return, you'll see the difference your work makes for patients and staff.

We work side by side with our clients, so expect to spend much of your week on client sites, often three to four days depending on the engagement. Some domestic travel may be required.

Responsibilities will include:

• Spend time with clinical and operational teams to understand how services run, observe day-to-day processes and identify opportunities for improvement.
• Bring together operational data, staff perspectives and observations to define problems and develop practical recommendations.
• Help teams design, test and implement changes, track results, and establish routines for reviewing performance and following through on actions.
• Facilitate workshops and working sessions that draw on staff expertise, build improvement skills and help teams agree priorities and next steps.
• Take responsibility for defined pieces of project work, shaping the approach, coordinating activities and keeping progress on track.
• Produce clear, well-structured analysis, presentations and reports that support decisions and action.
• Contribute to proposals, case studies and the development of our team's methods and tools.

How You'll Grow

Nimble and responsive work environment Work in a dedicated health and human services team where your ideas and contributions are valued.

Be part of a collaborative practice that responds quickly to client needs and sector challenges.

Gain exposure to senior team members and meaningful client work from early in your consulting career.

Specialised focus

Develop deep expertise in the heal