Senior Clinical & Access Clinician

Stream Healthcare; Wagga Wagga; On-site; AUD 115,000 - 120,000; Full time

Benefits offered by this job

Salary packaging benefits up to $15,9k

Ongoing professional development

Career mentoring

Full-time role in Wagga Wagga

Collaborative team

Meaningful community impact

Additional leave benefits

Job summary

Stream Healthcare in Australia seeks a Senior Clinical Intake & Access Coordinator to lead the initial client access journey, ensuring rapid triage and connection to the most appropriate mental health support.

You will conduct screening, intake, risk assessments and safety planning, working with internal teams and external services to deliver trauma-informed, client-centred care in a full-time role based in Wagga Wagga.

Qualifications

• Tertiary qualification in health, behavioural or social sciences, community services or related discipline.
• Minimum 5 years’ clinical experience in mental health or related field.
• Experience in intake, access, assessment and clinical triage.
• Ability to determine client needs, urgency, eligibility and service pathways.
• Experience with risk assessments and safety planning.
• Excellent communication and relationship-building skills.
• Strong organisational, time-management and record-keeping skills.
• Compassionate and collaborative clinical approach.
• Commitment to trauma-informed, person-centred, culturally responsive practice.
• Current Working with Children Check.
• Current National Police Check.

Responsibilities

• Manage the client intake and access process from initial contact to referral or service engagement.
• Conduct screening, assessment and clinical triage to determine needs and service suitability.
• Assess urgency, eligibility and treatment goals.
• Provide brief interventions and psychoeducation where appropriate.
• Identify and respond to complex clinical risks and develop safety/response plans.
• Maintain accurate clinical documentation and records.
• Collaborate with internal teams and external services to support outcomes.

Skills

Communication skills

Relationship-building

Organisational skills

Record-keeping

Compassionate approach

Trauma-informed practice

Culturally responsive practice

Education

Tertiary qualification in health/behavioural or social sciences

Job description

Senior Clinical Intake & Access Coordinator / Clinician

Are you an experienced clinician with strong assessment and triage skills looking for a role where you can make a genuine difference from the very first point of contact? This is an opportunity to join a passionate team and play a key role in ensuring clients receive the right support, at the right time.

Why join?

• $115,000 – $120,000 + super
• Full-time opportunity based in Wagga Wagga
• Salary packaging benefits of up to $15,900 on approved household expenses
• Additional leave benefits
• Ongoing professional development and career mentoring
• Work alongside a passionate and collaborative team
• Make a meaningful contribution to the wellbeing of people within the community

You’ll take a lead role in managing the initial client access journey, ensuring people are assessed and connected with the most appropriate support.

You’ll be responsible for:

• Managing the client intake and access process from initial contact through to appropriate referral or service engagement
• Conducting screening, assessment and clinical triage to determine client needs and service suitability
• Assessing urgency, eligibility, therapeutic goals and individual support requirements
• Providing brief interventions and psychoeducation where appropriate
• Identifying and responding to complex clinical risks
• Completing risk assessments and developing appropriate safety and response plans
• Ensuring clients are connected with the most appropriate program or service in a timely and clinically informed manner
• Maintaining accurate clinical documentation and records
• Working collaboratively with internal teams and external services to support positive client outcomes

Selection Criteria

We’re looking for an experienced clinician with a strong background in mental health, intake, assessment and triage who is confident working with a diverse range of client needs.

• A relevant tertiary qualification in health, behavioural or social sciences, community services or a related discipline
• Minimum 5 years’ clinical experience within mental health or a related field
• Demonstrated experience in intake, access, assessment and clinical triage
• Strong clinical judgement and the ability to determine client needs, urgency, eligibility and appropriate service pathways
• Experience undertaking risk assessments and developing appropriate safety plans
• Excellent communication and relationship-building skills
• Strong organisational, time-management and record-keeping skills
• A compassionate and collaborative approach to clinical practice
• Commitment to trauma-informed, person-centred and culturally responsive practice
• Current Working with Children Check
• Current National Police Check

Stream Healthcare is an Australian owned and operated Recruitment company, specialising in Mental Health, Social Work and Community Service focussed recruitment!