Senior Client Services Officer - Court Services

Department of Communities and Justice; Nowra; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Department of Communities and Justice in Nowra seeks an experienced administrator to deliver complex, statutory services and high-quality client support in a busy court environment.

You will supervise a small team, provide hands-on training, and allocate resources to meet departmental priorities across civil, criminal and coronial matters, while maintaining strong organisational skills.

Qualifications

• Hands-on supervisory experience preferred.
• Ability to train and guide staff effectively.

Responsibilities

• The role supervises staff and provides ‘hands-on’ training and guidance.
• You will work across civil, criminal and coronial areas throughout the Local Court, District Court, and Coroners Court jurisdictions.
• You will be required to supervise a small team and effectively allocate resources to meet the Department’s requirements.
• Support, supervise and train staff in a busy, changing and complex work environment whilst utilising strong organisational skills.

Skills

Staff supervision

Team training

Resource allocation

Organisational skills

Job description

The role provides complex administrative services to meet statutory obligations and delivers high quality and professional services to clients.

Key responsibilities

• The role supervises staff and provides ‘hands-on’ training and guidance.
• You will work across civil, criminal and coronial areas throughout the Local Court, District Court, and Coroners Court jurisdictions.
• You will be required to supervise a small team and effectively allocate resources to meet the Department’s requirements.
• Support, supervise and train staff in a busy, changing and complex work environment whilst utilising strong organisational skills.

What you need

• Download the role description.
• If you meet the essential requirements and the role resonates with you, please apply.
• Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment.