Senior Client Services Officer

Nt-Government---Department-of-Corporate-and-Digital-Development; Darwin; On-site; AUD 94,000 - 107,000; Full time

Job summary

Department of Corporate and Digital Development in Darwin is seeking an Administrative Officer 4 to manage complex enquiries about outstanding debts and to deliver high-standard client service. The role includes exercising the statutory powers of a delegate under the Fines and Penalties Act 2001 to achieve the Fines Recovery Unit's objectives.

Aboriginal applicants will be given priority consideration for this vacancy, and the successful applicant will work within the Fines Recovery Unit in

Qualifications

• Manage complex enquiries and provide high standard of client service regarding outstanding debts.
• Exercise statutory functions of a delegate under the Fines and Penalties Act 2001 as appropriate to delegation.

Responsibilities

• Manage complex enquiries from clients regarding outstanding debts and provide high-quality service.
• Exercise statutory functions of a delegate of the Director under the Fines and Penalties Act 2001 to meet the unit's objectives.

Job description

Administrative Officer 4 - Remuneration Package $94,248 - $107,434 (including salary $79,664 - $90,824)

Vacancy Number:

050764

Agency:

Department of Corporate and Digital Development

Number of Vacancies:

1

Work Unit

Fines Recovery Unit

Location:

Darwin

Primary Objective:

To manage complex enquiries, provide a high standard of client service in regard to outstanding debts, and exercise the statutory functions of a delegate of the Director appropriate to their delegation under the Fines and Penalties Act 2001, ensuring the objectives of the Fines Recovery Unit are achieved.

Special Instructions:

Aboriginal applicants will be granted priority consideration for this vacancy.

Contact:

Ann Curran, Customer Services Team Leader Fines Recovery Unit on 08 8924 3640 or [e-mail]

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