Senior Citrix Infrastructure Engineer

Aurec; Canberra; On-site; AUD 110,000 - 150,000; Full time

Job summary

Aurec is seeking a Senior Citrix Infrastructure Engineer for a Federal Government agency in Canberra. The role focuses on administering Citrix remote access, CVAD, PVS, StoreFront, and related infrastructure while driving security improvements and capacity planning.

The incumbent will collaborate with cyber security, ICT operations, and project teams, delivering secure, resilient service continuity across development, test, and production environments.

Qualifications

• Experience with Citrix CVAD, PVS, StoreFront and Workspace.
• Strong automation scripting and provisioning experience.
• Capacity management and problem management skills.

Responsibilities

• Administer, support, and enhance the Citrix remote access infrastructure.
• Monitor platform performance, availability, and capacity; implement capacity planning controls.
• Lead security improvements, vulnerability remediation, and change management across environments.
• Perform root cause analysis and drive preventative remedies.
• Create and maintain technical documentation and SOPs in government recordkeeping systems.
• Provide design recommendations and impact analysis for system updates.

Skills

Citrix CVAD

PVS

StoreFront

Workspace

Security controls

Automation

Infrastructure

Capacity planning

Problem management

Collaboration

Tools

PowerShell

Citrix Studio

Job description

Senior Citrix Infrastructure Engineer | Federal Government

About the Opportunity

• Join a high-performing infrastructure team driving the delivery, stability, and ongoing modernisation of critical digital services and remote access environments within a major Federal Government agency.

• Play a pivotal role in high-impact platform upgrades, security enhancements, and capacity planning while collaborating across cyber security, network, and project delivery teams.

Eligibility & Clearance Requirements

• Security Clearance: Due to the secure nature of this Federal Government environment, candidates must hold a current NV1 (Negative Vetting Level 1) security clearance.

What's on Offer

• Contract/Engagement: Initial contract until 30 June 2027 + Extensions

• Location & Flexibility: Canberra, ACT (Federal Government precinct)

Role & Responsibilities

• Administer, support, and enhance the Department's Citrix remote access, Virtual Apps and Desktops (CVAD), StoreFront, PVS, and virtual application delivery infrastructure.

• Monitor platform performance, system availability, and capacity statistics to proactively resolve performance shortfalls and implement capacity planning controls.

• Drive platform updates, security improvements, vulnerability remediations, and change management activities across development, test, and production environments.

• Perform root cause analysis and lead problem management investigations to identify trend patterns and implement preventative remedies.

• Author and maintain high-quality technical documentation, standard operating procedures, transition plans, and configuration guides within government recordkeeping systems.

• Provide technical advice, design recommendations, and impact analysis for complex system updates and architecture modernisations.

Skills & Experience

To be successful in this position, you will ideally bring:

• Technical Toolkit: Deep hands-on expertise with Citrix Virtual Apps and Desktops (CVAD), Provisioning Services (PVS), StoreFront, Workspace, profile management, and associated access and security controls.

• Infrastructure & Automation: Demonstrated proficiency in automating infrastructure provisioning, testing, and deployment through scripting, alongside solid experience managing virtual, physical, and cloud infrastructure platforms.

• Methodologies & Delivery: Strong background in SFIA-aligned capacity management, system design (impact analysis, trade-offs, functional balancing), problem management, and system installation/decommissioning life cycles.

• Core Capabilities: Excellent collaborative skills with a proven track record of liaising across cyber security, ICT operations, and project teams to deliver secure, resilient service continuity.