Senior Child Protection Case Manager — Complex Care Lead

Berry Street; Ballarat; On-site; AUD 103,500 - 126,500; Full time

Benefits offered by this job

Salary packaging

Leave loading 17.5%

Employee Assistance Program

Professional development

Job summary

Berry Street Yooralla in Ballarat is seeking a Senior Case Manager for a full-time, permanent role. You will manage a complex caseload under the Child Protection framework, supporting children and young people to reduce risk and achieve stability.

Responsibilities include contract management, stakeholder liaison, and supervision support for the team. The role offers salary packaging and competitive leave loading as part of a broader benefits package.

Qualifications

• Bachelor level qualification in Youth Work, Social Work or relevant field.
• Established case manager with ability to provide leadership and support to other team members.
• Comprehensive understanding of the statutory out of home care system and issues related to the support needs of young people.
• Excellent written and oral communication skills.

Responsibilities

• Providing contracted case management of children and young people (generally clients on statutory protective orders) in accordance with Children’s Court directions.
• Assisting children, young people and their families to minimise risk and gain stability.
• Promoting the maintenance of the child and/or young person with their family, extended family and other support networks.
• Developing stakeholder relationships within the community and be an effective advocate.
• Supporting the Team Leader to oversee program function and staff oversight, including case direction, audits and attending meetings where required.

Skills

Leadership

Case management

Communication skills

Education

Bachelor level qualification in Youth Work, Social Work or relevant field

Job description

Berry Street Yooralla in Ballarat is seeking a Senior Case Manager for a full-time, permanent role. You will manage a complex caseload under the Child Protection framework, supporting children and young people to reduce risk and achieve stability.

Responsibilities include contract management, stakeholder liaison, and supervision support for the team. The role offers salary packaging and competitive leave loading as part of a broader benefits package.