Senior Case Manager|Navigator (Family Violence)

Anglicare Victoria Careers; Melbourne; On-site; AUD 104,000 - 127,000; Full time

Benefits offered by this job

Well Worth It! Program

EIP

EAP

Discounted health insurance

Rainbow Tick Accreditation

DCA Inclusive Employer recognition

L&D support

Pool cars

Job summary

Anglicare Victoria is expanding its Navigator program and hiring four specialists to support disengaged youth aged 12–17 across Hume & Merri-Bek. The role focuses on intensive outreach, case management and collaboration with schools, families and external services to re-engage students in education.

You will join a multidisciplinary team, work from Broadmeadows, and contribute to developing cases involving family violence and complex barriers to participation.

Qualifications

• Specialist experience in Family Violence and navigating supports for this cohort is essential.
• Extensive case management experience with children, families, or significant others in relation to school engagement matters.
• Ability to build rapport with young people facing complex challenges to support goal achievement.
• Excellent written and oral communication, negotiation and liaison skills with government and non-government organisations.

Responsibilities

• Provide case management and direct support to young people (12–17) disengaged from education across Hume & Merri-Bek.
• Collaborate within a multi-disciplinary team including Team Leaders, Intake and Assessment Workers, and other services.
• Engage with families and carers to identify skills, interests and barriers to education participation.

Skills

Family Violence

Case management

Rapport with youth

Communication skills

School knowledge

Job description

• Support young people who have dis-engaged from school and their families.
• Full time|fixed term to December 31st 2027|join a brand new team
• A team of specialists in Youth Justice, Disability, Mental Health & LGBTQIA+

The Program:

Navigator here at Anglicare Victoria is expanding and will build a new team working from Broadmeadows. This brings the number of Navigator programs we operate to six, making us the largest provider of Navigator services in Victoria.

The Navigator Program is an intensive, targeted, education support service where Case Managers work in collaboration with schools, young people, families, and external stakeholders to find ways to achieve educational goals.

What our students say: "This program has made my future just that little bit brighter, and that’s what I so desperately needed"

Navigator provides assertive outreach and case management, supporting young people in government and non-government schools with extreme educational disengagement to re-engage. Many of these young people have complex barriers to educational engagement & have not responded to school-based engagement interventions. Working with young people, their families & support networks to address issues underlying disengagement & help them re-engage with their education & achieve their goals.

About the role:

We are hiring 4 specialists to work in this team. This role will suit an experienced case manager with expertise supporting young people who have experienced or used family Violence behaviours. This worker will support these cases directly through case management as well as support the broader team development of such cases.

You will be working with young people (12 - 17yrs) who have disengaged from school across the Hume and Merri-Bek area. You will help young people identify their skills, interests and aspirations and alleviate barriers to their participation in education alongside their parents/carers. You will work collaboratively within a multi-disciplinary team, comprising of Team Leaders, Intake and Assessment Workers, Case Managers, a Groups Facilitator and other relevant services, bringing your own expertise in to the team.

The skills you will use day to day:

• Specialty experience Family Violence, navigating service supports available for this cohort is essential for this position.
• Extensive case management experience, drawing from a variety of appropriate frameworks and theoretical approaches, working with children, families and/or significant others in relation to school engagement matters.
• Successfully build rapport with young people, who present with a range of complex challenges, and to work towards client goals together achieving successful outcomes.
• Excellent written and oral communication, negotiation and liaison skills and the ability to work with government and non-government organisations, community groups and clients’ families/networks.
• Knowledge of school environments and educational policy

What you need to know:

• A salary at SCHADS level 6 which equates to around $115,339 plus super at full time.
• Flexible through the increments up to 6.3 (dependent upon experience)
• Fixed term, full time to 31st December 2027.
• Site based at our office in Broadmeadows.
• Requires intensive outreach across the Hume & Merri-Bek areas.
• Pool cars available for your use.
• We take the Health and Wellbeing of our people seriously offering a Well Worth It! Program, EIP and EAP.
• Access to discounted health insurance as well!
• A diverse and inclusive workplace for you to feel safe, acknowledged and included.
• Our people are our biggest asset, we will support you to progress your career with a dedicated L&D team.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say- "AV is an organisation where if you want to challenge yourself or explore opportunities, you don’t have to leave to do that. There are so many great people, programs and services, so it’s an organisation where you have great conditions for growth and development".

Applications close: Sunday 22nd November.

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.

Detailed Position Description: Senior Case Manager Navigator PD YS NAV E AW6 052023 V1.2.pdf

For further enquiries regarding this Navigator position contact our Recruitment Specialist Paul Ridley on 03 9412 6078 or email [e-mail]