Senior Case Manager|Navigator (CALD and Youth Justice)

Anglicare Victoria Careers; Melbourne; On-site; AUD 104,000 - 127,000; Full time

Benefits offered by this job

Well Worth It! program

EAP

EIP

Discounted health insurance

Job summary

Anglicare Victoria is expanding its Navigator team in Broadmeadows to support disengaged young people (12–17) and their families. You’ll work in a multi‑disciplinary setting with Team Leaders and Case Managers to re‑engage students in education and address barriers.

The role requires extensive case management experience with marginalised youth and a solid understanding of Youth Justice, CALD communities, and educational policy.

Qualifications

• Specialist experience working with marginalised communities and youth justice.
• Extensive case management experience with children, families or related groups.
• Ability to build rapport with young people facing complex barriers.
• Excellent written and oral communication, negotiation and liaison with government and non-government bodies.
• Knowledge of school environments and educational policy.

Responsibilities

• Provide case management for disengaged youth aged 12–17 across Hume and Merri‑Bek.
• Collaborate within a multi‑disciplinary team to support learners and families.
• Identify skills, interests and barriers; support re‑engagement with education.
• Contribute to team development and knowledge sharing across Navigator cases.

Skills

Marginalised communities

Youth justice

Case management

Stakeholder liaison

Rapport with youth

Job description

• Support young people who have dis-engaged from school and their families.
• Full time|permanent|join a brand new team
• A team of specialists in FV, CALD, Youth Justice, Disability, Youth Mental Health & LGBTQIA+

The Program:

Navigator here at Anglicare Victoria is expanding and will build a new team working from Broadmeadows. This brings the number of Navigator programs we operate to six, making us the largest provider of Navigator services in Victoria.

The Navigator Program is an intensive, targeted, education support service where Case Managers work in collaboration with schools, young people, families, and external stakeholders to find ways to achieve educational goals.

What our students say: “This program has made my future just that little bit brighter, and that’s what I so desperately needed”

Navigator provides assertive outreach and case management, supporting young people in government and non-government schools with extreme educational disengagement to re-engage. Many of these young people have complex barriers to educational engagement & have not responded to school-based engagement interventions. Working with young people, their families & support networks to address issues underlying disengagement & help them re-engage with their education & achieve their goals.

About the role:

We are hiring 4 specialists to work in this team. This role will suit an experienced case managerwith expertise in working alongside local communities to support disengaged young people as well as knowledge and experience across Youth Justice. This worker will support these cases directly through case management as well as support the broader team development of such cases.

You will be working with young people (12 - 17yrs) who have disengaged from school across the Hume and Merri-Bek area. You will help young people identify their skills, interests and aspirations and alleviate barriers to their participation in education alongside their parents/carers. You will work collaboratively within a multi-disciplinary team, comprising of Team Leaders, Intake and Assessment Workers, Case Managers, a Groups Facilitator and other relevant services, bringing your own expertise into the team.

The skills you will use day to day:

• Specialty experience working with marginalised communities and youth justice, navigating service supports available for this cohort is essential for this position.
• Extensive case management experience, drawing from a variety of appropriate frameworks and theoretical approaches, working with children, families and/or significant others in relation to school engagement matters.
• Successfully build rapport with young people, who present with a range of complex challenges, and to work towards client goals together achieving successful outcomes.
• Excellent written and oral communication, negotiation and liaison skills and the ability to work with government and non-government organisations, community groups and clients’ families/networks.
• Knowledge of school environments and educational policy

What you need to know:

• A salary at SCHADS level 6 which equates to around $115,339 plus super at full time.
• Flexible through the increments up to 6.3 (dependent upon experience)
• Full time, permanent.
• Site based at our office in Broadmeadows.
• Requires intensive outreach across the Hume & Merri-Bek areas.
• Pool cars available for your use.
• We take the Health and Wellbeing of our people seriously offering a Well Worth It! Program, EIP and EAP.
• Access to discounted health insurance as well!
• A diverse and inclusive workplace for you to feel safe, acknowledged and included.
• Our people are our biggest asset, we will support you to progress your career with a dedicated L&D team.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say: “I first came to Anglicare because of their reputation for delivering high-quality services. The size of the organisation was quite appealing as well. I’ve stayed for the same reasons - our size and strength means we have a lot of support structures and infrastructure that support us to do our work.”

Detailed Position Description:Senior Case Manager Navigator PD YS NAV E AW6 052023 V1.2.pdf

For further enquiries regarding this Navigator position contact our Recruitment Specialist Paul Ridley on 03 9412 6078 or email [e-mail]

Applications close: Sunday 22nd November.

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.