Senior Case Manager – Leongatha

The Salvation Army Australia; Leongatha; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax var

Meal entertainment benefit

Paid parental leave

Job summary

The Salvation Army Australia is seeking a Senior Case Manager to provide advanced case management support for vulnerable young people in Leongatha, VIC. This permanent, full-time role is on-site and reports to the Outer South Program Manager, delivering specialist guidance and ensuring safe, effective interventions.

You will work within a trauma-informed framework, support the Journey to Independence Model of Care, and contribute to stronger outcomes across Gippsland.

Qualifications

• Tertiary qualification in Social Work or related field.
• Minimum three years' experience in social services, youth sector preferred.
• Knowledge of risk, screening and supervision processes.
• Current Employee Working with Children Check.

Responsibilities

• Provide specialist case management and consultation for young people with a range of support needs.
• Demonstrate a trauma-informed, psychologically informed environment (PIE).
• Ensure supports align with the Journey to Independence Model of Care.
• Be a member of the Outer South leadership team to ensure risk, safety and governance compliance.
• Support staff through expert guidance on complex cases and critical incidents.
• Collaborate with stakeholders to improve outcomes for Gippsland youth.

Skills

Case management

Trauma-informed care

Leadership

Stakeholder engagement

Team collaboration

Education

Bachelor of Social Work

Job description

Number Of Positions Available

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.

About The Role

We are seeking a dedicated Senior Case Manager to provide advanced case management support, specialist practice guidance, and quality assurance expertise. You will be working with young people facing complex challenges, including homelessness, family violence, mental health concerns, alcohol and other drug (AOD) issues, and family breakdown. Through intensive, therapeutic, and evidence-informed interventions, you will empower young people to build resilience, achieve positive outcomes, and create pathways toward stability, wellbeing, and independence.

Reporting to the Outer South Program Manager, this is a permanent full-time position, based on-site in Leongatha, VIC.

Conditions

Compensation is in accordance with the SCHADS Award Level 6.

How You Will Make An Impact

• Provide specialist case management and consultation for young people with a range of support needs


• Demonstrate a strong commitment to working within a trauma and psychologically informed environment (PIE)


• Ensure support provided to young people is strengths-based and aligned with the Salvation Army Youth Stream’s Journey to Independence Model of Care


• Work as a member of the Outer South leadership team to ensure the Leongatha youth services team practice is compliant with expectations around risk, safety and governance


• Support staff through expert guidance on complex cases, risk management, and critical incidents


• Collaborate with key stakeholders to strengthen service integration and outcomes for vulnerable young people across the Gippsland region

What You Will Bring

• Tertiary qualification in Social Work, Welfare, Community Development or related field


• A minimum of three years' experience in a social service environment preferably in the youth sector


• Working knowledge of the challenges, risk, screening process and supervision


• A current Employee Working with Children Check


• A current VIC Driver's Licence

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit


• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities


• Access to EAP and health & wellness initiatives incl Fitness Passport


• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)


• Ongoing training and development opportunities that enhance on the job skills and proficiency


• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration