Senior Case Manager – Complex & High-Risk Offender Programs

Department of Justice and Community Safety VIC; Mildura; On-site; AUD 101,000 - 114,000; Full time

Benefits offered by this job

Salary packaging

Professional development opportunities

Employee assistance program

Job summary

Department of Justice and Community Safety VIC in Mildura is seeking Advanced Practitioners to manage complex, high-risk caseloads within Community Correctional Services. You will conduct risk assessments, prepare case plans, and deliver interventions to support court orders and reduce reoffending.

The role emphasizes leadership of staff, development of professional practice, and collaboration with cross-government and community stakeholders, with a strong commitment to inclusion and safety.

Qualifications

• Demonstrated experience and knowledge of best practice case management frameworks including managing clients with complex presentations and conducting risk and needs assessments in a human services context.
• Ability to implement theoretical concepts to reduce risk and maximise individual outcomes.
• Demonstrated understanding and capability in leading, managing and developing staff responsible for operational service delivery
• Pays attention to words, expression and body language; recognises behaviours that promote a culture of inclusion

Responsibilities

• Manage a caseload of predominately complex and high-risk individuals
• Motivate and influence staff in best case management practice
• Produce written reports with appropriate analysis and recommendations to senior stakeholders
• Apply sound judgement in the identification and assessment of individual risk
• Develop and maintain relationships with cross-government and community-based stakeholders

Skills

Risk assessment

Staff leadership

Case management

Communication & observation

Job description

Department of Justice and Community Safety VIC in Mildura is seeking Advanced Practitioners to manage complex, high-risk caseloads within Community Correctional Services. You will conduct risk assessments, prepare case plans, and deliver interventions to support court orders and reduce reoffending.

The role emphasizes leadership of staff, development of professional practice, and collaboration with cross-government and community stakeholders, with a strong commitment to inclusion and safety.