Senior Business Analyst - Guidewire

IAG; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

20 days annual leave

MyFlex flexible work options

Insurance discounts

Job summary

IAG is seeking a Senior Business Analyst - Guidewire to drive PolicyCenter development initiatives and collaborate with business stakeholders and development teams to deliver high-quality outcomes across Guidewire PolicyCenter implementations and change initiatives. This permanent full-time role is based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne) or Meanjin (Brisbane). It offers flexible work options and extensive benefits for eligible staff.

Qualifications

• Strong experience as a Guidewire PolicyCenter Business Analyst.
• Proven ability to mentor junior/mid-level analysts.
• Experience in PolicyCenter development/enhancement projects.
• Excellent stakeholder engagement and communication skills.
• Strong understanding of Agile delivery environments.

Responsibilities

• Lead and manage business analysis activities across PolicyCenter development changes
• Capture, define, and document business and functional requirements
• Act as the primary liaison with SMEs and stakeholders to define solutions for developers
• Translate business needs into clear technical requirements aligned with Guidewire capabilities
• Drive continuous improvement initiatives across BA practices and delivery processes
• Establish and embed effective ways of working across teams
• Influence stakeholders and contribute to strategic change and transformation initiatives

Skills

Guidewire PolicyCenter

Stakeholder engagement

Agile delivery

Mentor junior analysts

Business analysis

Tools

PolicyCenter development

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

We are seeking a Senior Business Analyst - Guidewire to drive PolicyCenter development initiatives. This role will play a critical part in shaping solutions, capturing requirements, and supporting ongoing platform enhancements. You will work closely with business stakeholders and development teams to deliver high-quality outcomes across Guidewire PolicyCenter implementations and change initiatives.

This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne) or Meanjin (Brisbane).

What You'll Do

• Lead and manage business analysis activities across PolicyCenter development changes
• Capture, define, and document business and functional requirements
• Act as the primary liaison with SMEs and stakeholders to define solutions for developers
• Translate business needs into clear technical requirements aligned with Guidewire capabilities
• Drive continuous improvement initiatives across BA practices and delivery processes
• Establish and embed effective ways of working across teams
• Influence stakeholders and contribute to strategic change and transformation initiatives

What You'll Bring

• Strong experience as a Guidewire PolicyCenter Business Analyst
• Proven ability to mentor junior/mid-level analysts
• Experience in PolicyCenter development/enhancement projects
• Excellent stakeholder engagement and communication skills
• Strong understanding of Agile delivery environments
• Ability to influence change and drive improvements across teams

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Thursday 10 September 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.