Senior Business Analyst 12 month FTC

Rest1; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working

Rest Days (wellbeing days)

Parental leave 22 weeks (genderneutral

Income Protection Insurance

Learning and development opportunities

Professional memberships / study aid

Job summary

Rest is seeking a Senior Business Analyst to drive digital delivery for member-facing platforms. You will translate complex business needs into clear requirements, stories, and acceptance criteria while collaborating with UX, analytics, and engineering teams.

You will engage with stakeholders, support cost and effort estimations, and coordinate with external partners to deliver innovative solutions in a hybrid work environment.

Qualifications

• Proven experience as a Senior Business Analyst in agile web or digital delivery environments.
• Member portal or customer-facing digital platform experience.
• Strong writing of user stories and support for UX/UI design and development.
• Experience with web analytics and API analysis/testing (Postman).
• Integration experience including identity and access management solutions (Okta).
• Experience documenting workflows, business processes and requirements.
• Understanding of front-end digital experiences, screen flows and data capture.
• Excellent stakeholder engagement, communication and facilitation skills.
• Ability to work with multiple 3rd party vendors/partners.

Skills

Senior BA experience

Agile web delivery

User stories & UX support

Web analytics

API analysis & testing (Postman)

IAM integrations / Okta

Workflow & requirements documentation

Front-end understanding & wireframes

Stakeholder engagement

Vendor management

Education

Bachelor's degree

IIBA® or similar certification

Tools

Postman

Okta

Job description

At Rest, we help more than 2 million Australians to build a better financial future. With around $112 billion in funds under management, we focus on delivering strong long-term outcomes for our members - from their first job through to retirement*. Your best at Rest means focusing on what matters, being trusted to get on with it, and knowing your work genuinely makes a difference. That's how we operate every day, guided by our values: Be Daring, Keep It Simple, Take Action and Have Grit .

Key experience we're looking for:

• Proven experience as a Senior Business Analyst in agile web or digital delivery environments
• Member portal or customer-facing digital platform experience
• Strong capability in writing user stories and supporting UX/UI design and development
• Experience with web and digital analytics
• API analysis and testing experience, including Postman
• Integration experience, including identity and access management solutions such as Okta
• Experience documenting workflows, business processes, and requirements
• Strong understanding of front‑end digital experiences, including screen flows, field validations, wireframes, and data capture requirements
• Excellent stakeholder engagement, communication, and facilitation skills
• Ability to work with multiple 3rd party vendors/partners

Nice to have experience in any of these areas:

• Using AI to improve ways of working, or experience in AI-enabled SDLC
• Data or analytics initiatives
• Insurance platforms/processes
• Advice platforms/processes
• Benefit payments and/or binding nominations
• Working to improve processes for vulnerable customers

• Bachelor's degree
• IIBA® or similar industry standard certification preferred.

Required experience, understanding or credentials including:

• Business domain knowledge in superannuation or financial services desirable
• Ability to understand business functionality, business complexity and interdependencies
• Ability to develop compelling business cases with accurate cost and effort estimations
• Highly developed strategic, analytical, problem solving, issues management and evaluation skills to deliver innovative solutions
• Understanding of modelling techniques, such as business process models and notation (BPMN), data flow diagrams and unified modelling language (UML®), SIPOC and value stream analysis etc
• Demonstrated experience in writing user stories and acceptance criteria
• Excellent communication, facilitation, consultation, negotiation and reporting/ presentation skills, including the ability to influence people at all levels, and foster and maintain collaborative working relationships both within and outside the organisation

What you'll find at Rest

• Hybrid working
• 5 Rest Days (wellbeing days) each year in addition to annual leave
• Eligible employees are entitled to 22 weeks paid parental leave (gender neutral)
• Continued super contributions during parental leave
• Learning and development opportunities, including AI & Data Academy, leadership programs, LinkedIn Learning, study assistance and professional memberships
• Income Protection Insurance
• Option to purchase additional leave
• Recognition through our Rest Excellence Awards

If you share our values and this sounds like the kind of place you'd do your best work, we'd like to hear from you.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

We welcome applications from all candidates. To be considered, you will need the right to work in Australia.

*Funds under management as at 30 June 2026. Rest is recognised as a superannuation leader across a range of areas including performance, responsible investment and member value. Find out more at https://rest.com.au/why-rest/awards .