Senior Business Analyst

Team 3Thirty; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

Legal Aid NSW is seeking a Senior Business Analyst in Sydney CBD with hybrid work options. The role focuses on transforming raw data into trusted datasets, dashboards, and actionable advice for operational and executive decision-making.

It requires investigating data quality, understanding databases and reporting changes, and communicating implications to non-technical colleagues. The position involves working with relational databases, SQL-based environments, Power BI and Excel, supporting

Qualifications

• Data accuracy is essential and supports reliable decision-making.
• Analytical depth is needed to interpret datasets and extract insights.
• Strong communication is required to explain technical findings to non-technical stakeholders.

Responsibilities

• Turn raw data into reliable datasets, dashboards and advice for decisions.
• Investigate data quality issues and explain their implications to colleagues.
• Explain a technical issue or change to non-technical teammates and adjust solutions maintaining accuracy.

Skills

Data accuracy

Analytical depth

Communication

Education

Tertiary qualifications with data-analysis component

Tools

SQL

Power BI

Excel

Job description

Senior Business Analyst at Legal Aid NSW: Two Data Questions to Answer

The Senior Business Analyst at Legal Aid NSW works in Business Reporting, turning raw data into reliable datasets, dashboards and advice for operational and executive decisions. This is a data-heavy role for someone who can investigate quality issues, understand database and reporting changes, and explain the implications to colleagues outside the technical team.

There are two ongoing full-time roles in Sydney CBD, with hybrid work arrangements available. The work spans relational databases, SQL-based environments, Power BI, Excel and modern data practices. A useful application shows how your technical analysis led to a trustworthy reporting result or a better decision.

Senior Business Analyst role snapshot

Role

Role Senior Business Analyst

Organisation

Organisation Legal Aid NSW

Location

Location Sydney CBD, with hybrid arrangements available

Employment

Employment Two ongoing full-time roles

Salary $133,348 to $146,945 per annum, plus superannuation and entitlements

Application requirements for Senior Business Analyst

Legal Aid NSW asks you to label both targeted answers inside your cover letter. Treat the page limits as hard editing constraints and make each answer understandable without relying on the resume for context.

• Cover letter, maximum 2 pages, addressing 2 targeted questions and clearly labelling the answers as Target Question 1 and Target Question 2

Australian or New Zealand citizenship or Australian permanent residence is required. Relevant pre-employment checks include a Criminal Record Check and Conduct Service Check. Tertiary qualifications with a data-analysis or manipulation component, or relevant professional experience, are also specified. Keep these conditions separate from the written evidence in your two answers.

What to highlight for Senior Business Analyst

The role’s candidate profile points to data accuracy, analytical depth and communication. Choose examples that show the technical steps you took and how the resulting information became useful to a decision-maker.

Evidence area

How to demonstrate it

Data quality and modelling Explain how you interrogated raw data, traced a defect to its cause and produced a clean, well-defined dataset or control.

Reporting and visualisation Show the reporting need, the SQL or modelling work behind a dashboard, and how Power BI or Excel helped stakeholders understand the result.

Communication and adaptation Describe how you explained a technical issue or changed requirement to a non-technical colleague, agreed the response and adjusted the solution without losing accuracy.

Example application structure for Senior Business Analyst

The cover letter must answer both targeted questions, so give each one a clearly labelled section and a complete example. Its maximum length is two pages, alongside a resume of no more than five pages. The table below shows how to divide that limited space.

What to include

Opening Briefly connect your reporting and data-analysis experience to Legal Aid NSW’s decision-support work.

Target Question 1 Use a data-quality issue with a traceable root cause, the correction you made and the prevention you put in place.

Target Question 2 Use a change with an unintended consequence; explain the impact, your response and the lesson you applied afterwards.

Closing Connect the two examples to reliable reporting and clear advice for stakeholders.

Responses to targeted questions

Use the following wording to check that your examples answer every part of each question.

What a strong response would include

Tell us about a time you inherited or discovered a data quality issue in a reporting solution. How did you identify the root cause, and what did you do to prevent it from recurring? Show your investigative method, the evidence that confirmed the cause, the immediate correction and the enduring control or process change.

Can you describe a situation where a change to a database, ETL or ELT process, or reporting solution had unintended consequences? What happened? And what lessons did you take from it? Explain the change, the unexpected effect on data or users, how you detected and managed it, and a specific lesson that altered later practice.

What the panel will want to see in your examples

• Direct use of database or reporting tools
• A defensible route to the root cause
• Practical prevention or quality control
• Ownership of an unintended outcome
• Clear communication with reporting users

Before you submit

Check the five-page resume limit, the two-page cover-letter limit and both question labels. Make sure your answers explain what you did yourself, and that any claim about SQL, Power BI, Excel, GIT, DBT or DAX is supported by real work. Return to the official vacancy before submitting by 11:59 pm on 27 September.