Senior Business Analyst

MQ Health; Council of the City of Ryde; On-site; AUD 119,000 - 133,000; Full time

Job summary

A leading healthcare organization is seeking a Senior Business Analyst to bridge the gap between IT and clinical departments. The role involves gathering and analyzing business requirements, translating them into specifications, and ensuring effective communication among stakeholders. The ideal candidate will have strong analytical skills, experience in a healthcare environment, and familiarity with tools like Visio and Jira. This full-time position offers a competitive salary and benefits including superannuation and flexible working options.

Benefits

Competitive salary

17% Superannuation

Flexible working options

Discounted health insurance

Employee Assistance Program

Qualifications

• Strong analytical and problem-solving skills in business process and technical contexts.
• Ability to understand complex clinical workflows for technology improvements.
• Excellent written and verbal communication skills.

Responsibilities

• Gather and analyze business requirements.
• Translate requirements into specifications.
• Liaise between business stakeholders and technical teams.

Skills

Analytical skills

Problem-solving skills

Communication skills

Experience with Visio

Experience with Figma

Experience with Jira

Experience with Confluence

Technical understanding

Tools

Visio

Figma

Jira

Confluence

Job description

The Senior Business Analyst acts as a crucial link between the IT Health team and the hospital's clinical and administrative departments, ensuring that technology solutions effectively meet business needs and deliver positive outcomes. This role involves leading comprehensive investigations, analyses, reviews, and documentation of business requirements to support improvement initiatives, while also playing a key role in the successful implementation of IT projects, fostering business agility, and enhancing patient care.

Key responsibilities:

• Collaborate with business analysts, subject matter experts, and end users to gather and analyse business requirements.
• Translate business requirements into functional and non-functional specifications.
• Serve as the liaison between business stakeholders and technical teams, ensuring effective communication and understanding of business requirements, technical solutions and business benefits.
• Collaborate with MQ Health and stakeholders on project strategies, requirements and feasibility assessments.
• Support the development and execution of test plans and test cases to ensure system testing accurately validates whether the system meets business requirements.
• Support change management and training activities to facilitate process and end user adoption.
• Create and maintain comprehensive documentation to support scope and requirements traceability, change control, adoption of future state processes, continuous improvement, and ongoing supportability of the platform.
• Raise risks and issues to appropriate members of the project/program and support the management of controls or mitigation actions.
• Develop and maintain technical documentation, including system specifications, data models, and process and data flows.
• Provide post-implementation support and monitor system performance.

About You

• Strong analytical and problem-solving skills in business process and technical contexts.
• An ability to understand complex clinical workflows to identify opportunities for improvement through technology.
• Excellent written and verbal communication skills, capable of conveying complex technical concepts to non-technical stakeholders
• Proven experience supporting business requirement gathering, user acceptance testing, change management and training activities, to facilitate successful system implementation and process adoption.
• Proven ability to develop and maintain comprehensive project, business process, user support, and system support documentation.
• Experience working with a wide range of stakeholders with varying levels of technical literacy to deliver successful outcomes.
• Familiarity with tools such as Visio, Figma, Jira, Confluence, or similar.
• Experience in working in a healthcare environment and familiar with healthcare data standards and terminologies.
• Experience working with external vendors or implementation partners.

What We Offer

• $119,056 to $132,475 (HEW Level 8) plus 17% employer's superannuation contribution and annual leave loading
• Full Time FTC Until 31st December 2026
• Based at Macquarie University, Wallumattagal Campus, North Ryde
• 17% Superannuation
• Subsidised onsite parking options
• Flexible working options
• Training and professional development
• Discounted health insurance (Medibank)
• Employee Assistance Program
• Subsidised membership at the Sport & Aquatic Centre

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that this position requires a criminal check.