Senior Beauty Dept Lead - Guest Experience & Team Coach

Sephora; Sydney; On-site; AUD 85,000 - 115,000; Full time

Job summary

Sephora Sydney, NSW, AU, is seeking a Senior Beauty Department Manager to lead the Pitt Street Mall store and drive a selling culture while delivering an exceptional client experience across beauty, skincare, haircare and wellness.

You will coach and develop the team, analyse store reporting, and act as MIC when required. This is a full-time role with emphasis on staff leadership and guest service in a premium retail environment.

Qualifications

• Leadership experience in premium retail environments.
• Strong guest experience focus and coaching skills.
• Ability to analyse store performance and drive selling culture.

Responsibilities

• Lead the Pitt Street Mall Sephora store with a focus on staff development and guest service.
• Coach and develop the team to deliver exceptional client experiences across beauty categories.
• Partner with Store Manager to drive sales and profit goals and act as MIC when required.

Skills

Staff leadership

Guest service

Sales coaching

Store reporting

Product knowledge

Job description

Sephora Sydney, NSW, AU, is seeking a Senior Beauty Department Manager to lead the Pitt Street Mall store and drive a selling culture while delivering an exceptional client experience across beauty, skincare, haircare and wellness.

You will coach and develop the team, analyse store reporting, and act as MIC when required. This is a full-time role with emphasis on staff leadership and guest service in a premium retail environment.