Senior BA – ERP & Client‑Facing (Hybrid)

Launch Group; Sydney; Hybrid; AUD 135,000 - 165,000; Full time

Benefits offered by this job

Hybrid work

Benefits package

Team culture

Stable business

Variety of projects

Job summary

Launch Group is seeking a hands-on Business Analyst to own the full requirements lifecycle across new features, change requests and system updates within our software development and implementation practice in New South Wales, Australia.

You will bridge clients and the development team, translating complex business needs into clear user stories and acceptance criteria while collaborating with project managers, developers and stakeholders across sales, service, parts, accounting and CRM.

Qualifications

• 5+ years experience as a Business Analyst within software development environments.
• Solid understanding of integrated software platforms or ERP-style systems.
• Strong working knowledge of Agile delivery.
• Experience on customer-facing projects.
• Excellent stakeholder engagement and facilitation skills.
• Ability to manage multiple workstreams concurrently.
• Strong written and verbal communication.

Responsibilities

• Lead discovery, analysis and requirements definition across multiple projects.
• Translate business needs into user stories, functional specifications and acceptance criteria.
• Facilitate workshops with clients and internal stakeholders.
• Manage scope, dependencies and expectations throughout delivery.
• Support Agile delivery activities including backlog refinement and sprint planning.
• Provide clear requirements guidance during development and UAT.
• Maintain high-quality documentation across artefacts.

Skills

BA experience

ERP systems

Agile

Stakeholder engagement

Multi-project management

Communication

Job description

Launch Group is seeking a hands-on Business Analyst to own the full requirements lifecycle across new features, change requests and system updates within our software development and implementation practice in New South Wales, Australia.

You will bridge clients and the development team, translating complex business needs into clear user stories and acceptance criteria while collaborating with project managers, developers and stakeholders across sales, service, parts, accounting and CRM.