Senior Applied AI Engineer

Blackbird Ventures Pty; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Employee Share Option Programme

Learning programmes and coaching

Quarterly refresh days

Extended end-of-year break

Monthly wellbeing allowance

Inclusive parental leave

Medical insurance coverage

Job summary

Culture Amp is seeking a Senior Applied AI Engineer to enhance workplace experiences through AI solutions. You will implement agentic AI capabilities while collaborating with product teams to deliver features addressing real customer needs.

The ideal candidate should have strong skills in machine learning, experience with graph databases, and a postgraduate degree in a related field.

This role offers a hybrid work model, equity options, and a diverse and inclusive work environment.

Qualifications

• Proven commercial experience taking ML/AI systems to production.
• Hands-on experience with knowledge graphs and graph databases.
• Strong software engineering fundamentals and ability to write clean code.

Responsibilities

• Design and implement AI capabilities for multi-turn conversations.
• Build data pipelines to integrate workplace data.
• Translate customer requirements into technical solutions.

Skills

Machine Learning

Data Pipelines

Graph Databases

Python

React

Education

Postgraduate degree in Machine Learning or related field

Tools

LangGraph

Neo4j

Langfuse

Job description

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.

Join us on our mission to make a better world of work.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high‑performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

How you can help make a better world of work

We're looking for a Senior Applied AI Engineer to join the Frontier team, helping build Agentic AI Solutions at Culture Amp. You'll work at the intersection of applied AI research and product engineering, translating cutting‑edge techniques into production systems that genuinely improve how people experience work. This isn't a research lab – you'll be shipping features that solve real customer problems.

What you’ll do

• Design, implement and evaluate agentic AI capabilities and systems using frameworks (e.g., LangGraph) for stateful, multi‑turn conversations.
• Advise, help build, and orchestrate data pipelines and integrations involving workplace data (surveys, goals, performance reviews, feedback, 1‑1 notes) into a coherent context view.
• Build memory across sessions and context graph, grounded in a custom ontology, alongside per‑user relational and procedural memory and preferences that persist to the user profile.
• Build and evaluate effective RAG, including pre‑processing and hybrid search, and design areas of our graph‑based agentic frameworks.
• Own the end‑to‑end feedback loop: prompt engineering, evaluation at scale, and continuous improvement, including LLM‑powered analysis tools that diagnose performance shifts and recommend prompt or system‑level changes.
• Translate customer requirements into technical solutions by working backwards from user needs to system design, and write the technical documentation that supports transfer to product teams.
• Partner closely with product, design, and people science so features are fit for purpose and scale.
• Contribute to evaluation frameworks and bias testing that meet enterprise requirements for transparency, fairness, and responsible AI.
• Create and monitor guardrails and safety in production.
• Stay current with AI research, literature and provider offerings, and bring what’s useful into production.

You have

• Proven commercial experience taking ML/AI systems to production.
• Hands‑on experience with knowledge graphs and graph databases (e.g., Neo4j, Neptune).
• Production LLM evaluation and observability: LLM‑as‑judge, eval datasets, human‑in‑the‑loop labeling, scoring against thresholds, plus tracing and production monitoring (e.g., Langfuse, LangSmith).
• Experience designing and scaling production‑grade multi‑agentic systems (orchestration, prompt and context engineering, RAG, memory, agent architectures).
• Full stack software development experience, ideally Python, React, PGVector.
• Strong software engineering fundamentals – you write clean, tested, maintainable code.
• Proven ability to instruct and delegate complex workflows to autonomous agents, building the necessary feedback loops to ensure they act reliably on your behalf.
• Hands‑on experience designing and integrating data pipelines – you’re comfortable moving data across systems, working within rigorous security standards, handling messy real‑world inputs, and building robust orchestration.
• You are ambitious with what you build whilst maintaining a pragmatic, solution‑focused mindset – you evaluate new technology through the lens of “does this scalably solve the problem?” not “is this technically interesting?”.
• Values alignment, the initiative to take risks, and the humility to learn and work out loud. You take pride in your work and its successful utilisation, stability, extendability and maintainability.

Strong signals

• Experience at startups or founding teams – comfortable with ambiguity and fast iteration.
• Postgraduate degree (Masters or PhD) in Machine Learning, Computer Science, Applied Mathematics, or related quantitative field.
• Evidence of taking cutting‑edge (relevant) techniques from paper to production.
• Experience with evaluation/benchmarking frameworks for AI systems.
• Experience implementing GraphRAG or Knowledge Graphs (e.g., Neo4j, Neptune).
• Evidence of taking relevant, recent techniques from paper to production.

Bonus

• Familiarity with people analytics, HR tech, or behavioural science applications.
• Open source contributions or public technical writing.

You’ll work at scale on hard problems that matter – building AI that helps organisations develop their people, improve feedback culture, and foster the conditions for sustainable high performance. Our approach is deeply informed by Culture Amp’s people science research. You’ll be surrounded by talented and passionate advocates for humanity and cutting‑edge AI in the world of work.

At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:

• Equity through our Employee Share Option Programme, so you can share in our long‑term success.
• Learning programmes and coaching to help you thrive and grow.
• Quarterly refresh days, an extended end‑of‑year break and a monthly allowance to support your wellbeing and lifestyle.
• Inclusive parental leave from day one.
• A MacBook and budget to set up your home workspace, enabling flexibility.
• Five annual social impact days to give back to causes that matter to you.
• Medical insurance coverage for you and your family (Available for US & UK only).

Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.

Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.

Culture Amp is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, colour, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law.

Thank you and good luck with your application.