Senior Applications Specialist

Grant Thornton Australia; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Work from home options

9‑day fortnight

Gym membership

Health insurance discounts

Casual dress

Job summary

Grant Thornton Australia is seeking a Senior Applications Specialist to manage and optimise the Finance applications stack, collaborating with the Finance team to keep platforms secure, up-to-date and delivering value. You will own day‑to‑day support across modules like APS, Workcapcha, Dynamics GP, SAP Concur and more.

The role covers month‑end support, user access management, performance monitoring, and vendor coordination, with a focus on continuous improvement and end‑to‑end processes.

Qualifications

• Relevant tertiary qualification or combination of qualification/experience within the IT field.
• Experience with Microsoft SQL Server and T-SQL for automation development.
• Experience supporting SaaS and on‑premise two‑tier finance applications, ideally within an accounting, finance or professional services environment.
• Excellent customer service skills and proactive, customer focussed attitude.
• Strong communication skills with the ability to work independently and as part of cross‑functional teams.
• Demonstrated ability to proactively manage priorities, problem solve, meet deadlines and deliver agreed outcomes.
• Proven experience in staying up to date with latest technology trends.
• Business process re‑engineering and design experience, including process documentation, user documentation and report generation, will be highly regarded.

Responsibilities

• Lead the support, maintenance and continual improvement of the Finance applications stack, including APS, Workcapcha, Microsoft Dynamics Great Plains, SAP Concur, FCM, Saviom and Workplace Requisitions.
• Partner with the internal Finance team to support month‑end processes, including timesheet posting, APS rollover, provisions and preparation of financial journals for import.
• Manage user setup, permissions, profiles and data access to ensure platform security, stability and compliance.
• Monitor system performance and security, troubleshoot issues and lead release roadmaps based on vendor schedules, available features and business priorities.
• Champion strong relationships with platform vendors, support partners and internal champion networks, while supporting project delivery and system enhancements.
• Collaborate across Digital, Finance and Programme Management teams to improve integrations, streamline processes, support automation and promote effective adoption through documentation and training.

Skills

T‑SQL

SQL Server

SaaS & on‑prem finance apps

Customer service

Communication

Prioritization

Tech trends

Documentation

Education

Tertiary IT qualification

Tools

Microsoft SQL Server

Job description

• Own and optimise a critical Finance applications stack
• Partner with Finance and Digital teams to drive performance, security and continuous improvement
• Flexible work options | work from home, office or hybrid

Grant Thornton Australia is one of the world’s leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

As our Senior Applications Specialist , you will manage, support and continually optimise our Finance applications stack, working closely with our internal Finance team to ensure business‑critical platforms are secure, performant, up to date and delivering value. This role supports key operations including time capture, billing, credit control, accounts payable, financial reporting, resource planning, travel and expense management. As the subject matter expert across platforms such as APS, Workcapcha, Microsoft Dynamics Great Plains, SAP Concur, FCM, Saviom and Workplace Requisitions, you will be the primary point of contact for day‑to‑day system support, vendor engagement, project delivery and continuous improvement initiatives.

Key responsibilities

• Lead the support, maintenance and continual improvement of the Finance applications stack, including APS, Workcapcha, Microsoft Dynamics Great Plains, SAP Concur, FCM, Saviom and Workplace Requisitions.
• Partner with the internal Finance team to support month‑end processes, including timesheet posting, APS rollover, provisions and preparation of financial journals for import.
• Manage user setup, permissions, profiles and data access to ensure platform security, stability and compliance.
• Monitor system performance and security, troubleshoot issues and lead release roadmaps based on vendor schedules, available features and business priorities.
• Champion strong relationships with platform vendors, support partners and internal champion networks, while supporting project delivery and system enhancements.
• Collaborate across Digital, Finance and Programme Management teams to improve integrations, streamline processes, support automation and promote effective adoption through documentation and training.

Skills & experience

• Relevant tertiary qualification or combination of qualification/experience within the IT field.
• Demonstrated experience with Microsoft SQL Server, including the ability to read, write and troubleshoot T‑SQL queries, stored procedures and views to support automation development.
• Experience supporting both SaaS and on‑premise two‑tier finance applications, ideally within an accounting, finance or professional services environment.
• Excellent customer service skills and proactive, customer focussed attitude.
• Strong communication skills with the ability to work independently and as part of cross‑functional teams.
• Demonstrated ability to proactively manage priorities, problem solve, meet deadlines and deliver agreed outcomes.
• Proven experience in staying up to date with latest technology trends.
• Business process re‑engineering and design experience, including process documentation, user documentation and report generation, will be highly regarded.

If you’re interested in this role but don’t feel that you match every single one of our requirements, we would still love to hear from you and explore the unique skillset and attributes that you can bring to the team.

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we ignite the potential within our people and clients to create enduring success and positively shape the communities around us.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

• Work from home options | team connection days
• 9‑day fortnight with no salary reduction
• Fully funded gym membership | Health Insurance discounts
• Work in comfort and dress for your day
• And many more!

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent. for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at [e-mail]

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

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