Senior Application Support Analyst

VenuesWest; City Of Stirling; Hybrid; AUD 105,000 - 115,000; Full time

Job summary

A government agency in Western Australia is seeking a Senior Application Support Analyst to provide expert ICT business systems support. The ideal candidate will have strong experience in application support, software testing, and system analysis. This role offers flexible working arrangements and opportunities for professional development. Applications close on October 6, 2025.

Benefits

Flexible work arrangements

Comprehensive health and wellbeing program

Career development programs

Salary packaging options

Qualifications

• Experience in application support and software testing.
• Background in ICT service delivery.
• Focus on supporting business-critical applications.

Responsibilities

• Provide effective ICT business systems support.
• Drive system improvements for internal and external stakeholders.

Skills

Application support

Software testing

System analysis

Analytical skills

Communication skills

Stakeholder engagement

Job description

Overview

Salary: Level 5, $105,167 - $114,938 pa, pro-rata, PSCSAA

Position title: Senior Application Support Analyst

Position No: Pool Ref DTG149.25P

Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time, Casual

Location: Osborne Park

Closing Date: 2025-10-06 4:00 PM

We are seeking to create a pool of suitable applicants for the position of Senior Application Support Analyst.

Appointments may be made on a full-time, part-time, casual, permanent or fixed-term basis with possible further term and/or permanency.

The Department

At the Department of Training and Workforce Development we support Western Australia’s training system to develop the skills and capabilities needed to transform lives while creating strong and vibrant businesses, communities, and the economy.

We’re an equal opportunity employer and encourage people with diverse backgrounds and lived experiences to join us, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability, youth, women and people of diverse sexualities and genders.

The Role

The role of the Senior Application Support Analyst within the Information and Communications Technology (ICT) Corporate Services branch is to provide continued and effective specialist ICT business systems support to internal and external stakeholders.

To be successful in this role, you will ideally have experience in application support, software testing, and system analysis; come from an ICT service delivery background; with a focus on supporting business-critical applications and driving system improvements; have strong analytical, communication, and stakeholder engagement skills.

Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position may be prioritised for appointment as a measure under the Equal Opportunity Act 1984.

Employee Benefits

You will have access to a range of benefits which may include:

• Flexible work arrangements including flexitime and working remotely;
• Flexible leave arrangements, including study leave;
• A comprehensive health and wellbeing program including Employee Assistance Program and Mental Health Contact Officers;
• Career and professional development programs and opportunities; and
• Salary packaging options.

How to Apply

Applicants are required to apply online and submit the following:

• a comprehensive Curriculum Vitae (CV) or resume, providing information to assess your skills and experience relevant to this role;
• a brief covering letter not exceeding two pages, relating your skills and experience to the selection criteria as outlined in the attached Job Description Form.

To submit your application, please click on the Apply for Job button.

If you require assistance or cannot access attachments, please contact us on [phone].

Contacts

General inquiries: Raji Ravichandran, Application Support Coordinator on [phone] or email [e-mail]

Support or access needs: Human Resources via [e-mail] or [phone].

Additional Information

Please note The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted.

This selection process may be used to identify suitable applicants for similar vacancies that arise within the next twelve months.

Applications close: Monday, 6 October 2025 at 4:00pm (WST).