Senior AI Technical Specialist
Export Finance Australia
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Benefits offered by this job
Job summary
Export Finance Australia seeks a Senior AI Technical Specialist to design, build, deploy and operate its Copilot and enterprise AI capability. You will lead AI solution delivery, partner with cross-functional teams, and maintain secure, scalable platform foundations.
Based in Sydney with hybrid work, you will translate business needs into practical AI solutions, mentor teams, and stay current with Microsoft AI releases to drive value for EFA.
Qualifications
- 4+ years of professional experience in AI engineering or related fields.
- Hands-on experience delivering production AI solutions.
- Experience integrating AI services across Azure, Microsoft 365 and Power Platform.
Responsibilities
- Design, build and deploy production-ready AI and Copilot solutions.
- Configure and implement Microsoft AI technologies (Copilot, Azure AI).
- Build and maintain agents, workflows and integrations with enterprise data sources.
- Test solutions for security, reliability, and fit for purpose.
- Monitor deployments and resolve performance and integration issues.
Skills
Education
Tools
Job description
2d ago , from Export Finance Australia (EFA)
- Join an organisation that has been proudly recognised and certified as a Great Place to Work for five consecutive years
- Hybrid work environment
- Play an impactful role in financing Australian exports and interests
For almost 70 years, Export Finance Australia has helped Australian businesses grow and succeed internationally with finance to secure opportunities, expand into new markets and diversify their presence. We support critical minerals and defence sectors, finance projects that strengthen economic resilience and advance net zero, and back Australian investment in sustainable infrastructure.
Working with banks, other Government agencies and international partners, we back Australia’s exporters, supply chain businesses and industries, contributing to a more stable and prosperous Indo-Pacific while advancing Australia’s trade, investment and economic security objectives.
Location: Sydney
Role Type: Full-time, Permanent
The Senior AI Technical Specialist is a hands-on specialist role responsible for designing, building, deploying and operating EFA’s Microsoft Copilot and enterprise AI capability across business and technology teams.
As EFA’s primary AI engineering and platform specialist, the role leads technical delivery of AI solutions, including solution design, build, testing, deployment, monitoring, change and retirement. The role also maintains the technical foundations that enable safe, scalable and reliable adoption.
Working closely with the Head of AI and partnering with Infrastructure, Security, Architecture, Data and business teams, the role translates business needs into practical solutions, applies sound engineering judgement and helps mature EFA’s AI capability.
- Design, develop and deploy production-ready AI and Copilot solutions aligned with EFA’s strategic and operational priorities.
- Configure and implement Microsoft AI technologies including Microsoft 365 Copilot, Copilot Studio and Azure AI services.
- Build and maintain agents, workflows and integrations with EFA systems and approved data sources.
Translate business requirements into well-scoped, practical and supportable technical solutions. - Test solutions to ensure they are secure, reliable and fit for purpose.
- Monitor deployed solutions and proactively resolve performance, reliability, integration and operational issues.
- Maintain core AI platforms, environments and resusable components supporting EFA’s AI capability, including agent configurations, integrations, and approved data connections.
- Design and maintain technical standards for agents and AI solutions.
- Conduct technical risk assessments and ensure required controls are implemented and evidenced before production deployment.
- Embed EFA’s privacy, security, data governance and responsible AI requirements into solution architecture and delivery practices.
- Act as EFA’s primary technical subject matter expert for Microsoft Copilot, agents and enterprise AI technologies.
- Provide technical advice to the Head of AI on platform direction, architecture choices, emerging capabilities and delivery implications.
- Provide practical guidance and hands-on support to business teams and AI champions.
- Monitor relevant Microsoft AI releases and assess their applicability, risks and value for EFA.
- Mentor team members and contribute to the technical uplift of DDAI and the broader AI community at EFA.
- Tertiary qualifications in computer science, software engineering, information technology, data science or a related discipline, or equivalent demonstrated experience.
- Microsoft Copilot, Azure AI or Power Platform certifications, such as AI-102, PL-400, PL-900 or MS-900, are highly desirable.
- Australian citizenship and eligibility to obtain an Australian security clearance to the level of Baseline Vetting.
- 4 + years of professional experience specifically in AI engineering, software engineering, platform engineering or a closely related technical discipline, including hands-on experience delivering production technology solutions.
- Hands-on experience designing, building and deploying agents, automations and AI solutions using Copilot Studio, Microsoft 365 Copilot extensibility and Azure AI services.
- Experience integrating AI services, APIs, third‑party services and enterprise data sources across Azure, Microsoft 365 and Power Platform.
- Strong proficiency in Python and relevant AI technologies.
- Experience applying testing, deployment, change and governance practices to secure, reliable production solutions.
- Working knowledge of identity, access, security, data protection and compliance requirements for enterprise AI.
- Experience working with Infrastructure, Security, Architecture and business teams in Agile or cross‑functional delivery environments.
- Strong problem‑solving, stakeholder engagement and communication skills, including the ability to explain technical concepts clearly.
Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we’d love to hear from you!
We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.
We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025.
In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:
- Generous leave provisions (e.g. Annual Wellbeing day) and leave purchase opportunities
- 18 weeks of paid parental leave for primary caregivers
- Thorough induction onboarding program
- Fitness Passport along with other Health & Wellbeing initiatives
- Gender affirmation leave
- Income Protection Insurance
- Community volunteering
- and many more!
Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.
To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.
To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.
We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.
If you are a candidate with a disability, let us know how we can provide you with additional support.
Export Finance Australia is Australia’s export credit agency.
The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.
We are a highly purpose‑driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent
For more information about us, please refer to ourwebsite.
Applications from recruitment agencies will not be considered on this occasion.
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