Senior AI Controls Solutions Engineer, Pathfinder team

Phaidra; Sydney; On-site; AUD 143,000 - 214,000; Full time

Benefits offered by this job

Equity

Job summary

Phaidra is seeking an AI Controls Solutions Engineer to operationalize and scale our AI-powered control systems for enterprise data center customers. You will lead complex, high-impact implementations across multiple environments, collaborating with TPMs and Data Scientists to deliver production-ready AI solutions.

In this remote role located in Australia or Singapore, you will engage with customers, shape product requirements, and help scale our automated tools.

Qualifications

• 10–15 years of work experience as a controls engineer, programmer, or equivalent.
• Expertise in HVAC and Data Center cooling control methodologies and sequences of operations.
• Ability to operate independently as a senior team member managing complex projects across multiple customers.

Responsibilities

• Create a model of the facility for ingestion by the product lineup and configure products accordingly; commission and tune products and support across multiple projects.
• Translate customer needs into documented requirements for the software development team and help scale across thousands of customers.

Skills

HVAC domain expertise

Data Center cooling controls

Project leadership

Job description

• Tier 1 (CBD, Marina Bay, Orchard): 129,597 SGD - 194,396 SGD

In addition to base salary, this position is eligible for equity. Final salary will be determined based on several factors, including a candidate’s qualifications, skills, competencies, experience, expertise, education and location. In some cases, final compensation may fall outside the posted range. Salary ranges are regularly reviewed and may be adjusted in response to market trends.

About Phaidra

Phaidra is building the future of industrial automation.

The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.

Phaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:

• We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.
• We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.
• We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.

Phaidra’s ability to achieve its mission is determined by our ability to work together — as defined by our core values: Agency, Velocity, Craft, and Truth. We seek individuals who embody these values, as they are instrumental in ensuring our team consistently delivers excellence and fosters an engaging and supportive culture

Phaidra is based in the USA, but we are 100% remote with no physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Sweden, Spain, Portugal, the Netherlands, Singapore, Australia, and India.

Who You Are

As an AI Controls Solutions Engineer, you'll play a critical role in operationalizing and scaling Phaidra's solutions for enterprise data center customers.

We are seeking a team member located in the following areas: Australia or Singapore

Responsibilities

You will work closely with the Technical Program Managers (TPMs) and Data Scientists (DSs), as the technical experts for Phaidra's customers. Your role is to use Phaidra's platform and tools to put AI into production, leading complex, high-impact implementations across multiple customers and environments.

This role can be broken down into four concrete areas of responsibility:

• You will use Phaidra’s products and your knowledge of the customers' needs to create a model of the facility for ingestion by our product lineup. This will require working closely with our Data Science team. You’ll understand the facility and configure our products according the facility and customer requirements. Then, you will commission and tune our products and assist in analyzing and triaging these systems in the support phase across multiple concurrent projects.
• You will work with the product team to identify and define product requirements based upon each customer’s specification and needs. You will work closely with other AI Controls Solutions Engineers and the Product team to ensure our automated tools enable Phaidra to scale across thousands of customers. You will translate a combination of customer-stated and customer-implied needs into coherent needs documentation for use by the software development team.

Key Qualifications

• 10-15 years of work experience as a controls engineer, programmer, or equivalent
• Possesses expertise in HVAC and Data Center cooling control methodologies and strategies and displays knowledge of chiller plant fundamentals, configurations, and sequence of operations.
• Has the ability to operate independently as a senior member of the team, managing complex projects across multiple customers.

Preferred Skills & Experience

• Experience with rapidly prototyping new technologies and converting into commercially viable products.

Onboarding

In your first 30 days

• You will have a solid understanding of what Phaidra does and how we do it.

By your first 60 days

• You will introduce yourself to our customers

By your first 90 days

• You will participate in troubleshooting issues

General Interview Process

All of our interviews are held via Google Meet, and an active camera connection is required.

• Meeting with People Operations team member (30 minutes)

Base Salary

Australia Residents

• Tier 1 (Sydney, Melbourne): 142,760 AUD - 214,140 AUD

Singapore Residents

• Tier 1 (CBD, Marina Bay, Orchard): 129,597 SGD - 194,396 SGD

In addition to base salary, this position is eligible for equity. Final salary will be determined based on several factors, including a candidate’s qualifications, skills, competencies, experience, expertise, education and location. In some cases, final compensation may fall outside the posted range. Salary ranges are regularly reviewed and may be adjusted in response to market trends.

Benefits & Perks

• Fast-paced, team-oriented environment where your work directly shapes the company’s direction.

Please note

Not all of Phaidra’s benefits and perks listed above apply to temporary employees such as interns.

On being Remote

We take a thoughtful and intentional approach to remote collaboration. Inspired by pioneers like GitLab, we embrace proven best practices to foster an exceptional remote work environment. Our culture is documentation-first, and we prioritize asynchronous communication to support focus and flexibility across time zones. While we value independence, we stay closely connected through tools like Slack and video conferencing. Weekly all-hands meetings help us align and build strong relationships, and we regularly host virtual team-building activities and social events to maintain a sense of camaraderie.

Equal Opportunity Employment

Phaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [e-mail].

E-Verify Notice

Phaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee’s Form I-9 to confirm work authorization for those residing in the United States.

Additional Information About E-Verify Can Be Found Here.

Phaidra only hires individuals who are legally authorized to work in the specified location(s) above. We do not provide employment sponsorship. Candidates requiring visa sponsorship, either now or in the future, are not eligible for hire.

Candidates who advance beyond the initial screening stage will be required to sign a Non-Disclosure Agreement (NDA) in order to continue through the interview process.

All employment offers are contingent upon successful completion of employment authorization verification and applicable background checks, in accordance with local laws and company policies.

WE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS