Senior After Hours Consultant

Corporate Travel Management (CTM) Group; Sydney; On-site; AUD 34,000 - 52,000; Part time

Benefits offered by this job

Flexible rosters

Travel discounts

Learning & development

Job summary

Corporate Travel Management (CTM) is seeking a Senior After Hours Travel Consultant for our Sydney-based team. The role offers flexible rosters, no sales targets, and a focus on delivering exceptional client service across international accounts.

You will handle complex travel requests with autonomy, including evenings, overnights and weekend shifts as required. This permanent part-time position rewards experience with competitive remuneration and a supportive learning culture, emphasizing

Qualifications

• Three years’ travel industry experience.
• Confident, hands-on Sabre and/or Amadeus GDS usage.
• Experience with Tramada or similar back-office TMS.
• Strong corporate travel consulting skills.
• Excellent customer service, communication and task management.

Skills

Travel industry experience

Sabre/GDS

Amadeus/GDS

Tramada or similar TMS

Corporate travel consulting

Customer service

Time management

Autonomy

Tools

Sabre

Amadeus

Tramada

Job description

About The Role

Looking for a travel role that offers flexibility, variety and competitive earning potential? Join CTM’s After Hours team as a Senior After Hours Travel Consultant, providing exceptional travel management services to a diverse portfolio of international clients.

What makes this role different?

• Flexible roster options to help balance work and life.
• Highly competitive remuneration reflecting the nature of the role and its shift requirements.
• A supportive team culture where knowledge-sharing and continuous learning are encouraged.
• No sales targets - just a focus on delivering outstanding client service.

This is a permanent part-time opportunity within CTM’s After Hours department, ideal for an experienced travel professional who thrives on autonomy, enjoys problem-solving and takes pride in getting the details right.

Please note: This role includes rotating evening, overnight, weekend and public holiday shifts. You’ll be required to work at least one week of night shifts per month, with a minimum six-hour shift, as well as three weekends per month and rotating public holiday shifts.

About You

You’re an experienced travel consultant with strong GDS knowledge, excellent attention to detail and the confidence to manage complex travel requests independently. You enjoy finding solutions, staying calm under pressure and delivering exceptional service when clients need you most.

To Be Successful In This Role, You’ll Bring

• A minimum of three years’ experience in the travel industry.
• Confident, hands-on experience using Sabre and/or Amadeus GDS.
• Experience with Tramada or similar back-office travel management systems.
• Strong corporate travel consulting skills, ideally supporting high-demand corporate accounts.
• Excellent customer service, communication and task management skills.
• Strong organisation, prioritisation and time management skills.
• The ability to think on your feet, work autonomously and make sound decisions.
• Confidence using technology and travel booking systems.
• A commitment to exceptional customer service — no sales, just service.
• Flexibility and availability to work rotating evening, overnight, weekend and public holiday shifts as required.

About CTM

Corporate Travel Management (CTM) is a global award-winning provider of innovative and cost-effective travel management solutions across the corporate, events, leisure and loyalty travel markets. We combine personalised service excellence with client-facing technology solutions, with offices across Australia, New Zealand, Asia, North America and Europe and more than 3,000 employees globally.

At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals who work with our company values in mind: Connect, Deliver and Evolve.

Why CTM?

As a global organisation, CTM offers a range of employee benefits, including:

• Flexible working arrangements
• Travel discounts
• Perkbox – retail, lifestyle, entertainment, health and wellbeing discounts
• Learning and development – including LinkedIn Learning
• Annual Volunteer Day
• Chillout Days – additional flexible leave days
• Purchase up to 2 weeks of additional annual leave
• Paid parental leave
• Sonder – 24/7 wellbeing support and Employee Assistance Program (EAP)

CTM offers a strong, established and sustainable work environment that supports your career development and wellbeing.

Come and work for a global award-winning company that values its people, community and technological innovation.

CTM is committed to recognising the unique contributions of all our people and actively encourages candidates of all abilities and diverse backgrounds to apply.