Senior Administrative Officer

Environment Protection Authority; Adelaide; In loco; AUD 82.000 - 86.000; Part-time

Vantaggi offerti da questo lavoro

Flexitime

Working from home

Part-time options

Job share

Compressed weeks

Purchased leave

Descrizione del lavoro

Environment Protection Authority in Adelaide seeks a Senior Administrative Officer to coordinate workflows administering licences and registrations under the Radiation Protection & Control Act 2021. You will process, determine and maintain records, and contribute to policy development to improve procedures and service delivery.

You will lead a Licensing Team, assess examinations, ensure compliance, provide guidance to staff, and handle complex licensing issues.

Competenze

• Post-secondary studies in business and/or environment.
• Proven ability to manage the development and implementation of new administrative systems and procedures.
• Proven ability to identify issues and implement changes to policies or procedures in the interests of efficiency and improved customer service.
• Ability to recognise and contribute to the training and development needs of other team members.
• Experience in the interpretation and application of legislation and regulations.

Mansioni

• Coordinate and facilitate workflows for licences and registrations.
• Process, determine and maintain records under the Radiation Protection & Control Act 2021.
• Input into the development of policies and procedures.
• Assess all radiation examinations by the public and ensure standards compliance.
• Determine eligibility of licence and registration applications and resolve complex licensing issues.

Conoscenze

Leadership

Customer service

Legislation interpretation

Stakeholder comms

Risk-based thinking

Autonomy

Conflict resolution

Data accuracy

Policy input

Management reporting

Formazione

Business/Environment studies

Descrizione del lavoro

About the Role

The Senior Administrative Officer is primarily responsible for coordinating/facilitating workflows that provide effective administration of licences and registrations issued under the Radiation Protection & Control Act 2021. This includes the processing, determination and maintaining of radiation licensing and registrations records within set standards and provides input into the development of policies and procedures. The role is primarily responsible for coordinating and assessing all radiation examinations by the public whilst providing additional feedback and ensuring all examinations are run smoothly according to the examination standards and practice. The position is also responsible for determining the eligibility of radiation licence and registration applications and dealing with more complex licensing/registration issues/customers.

To be successful in this role, you will have:

• Proven leadership skills in a customer service environment, including the ability to provide direction, training, mentoring and support to a Licensing Team governed by prescribed timeframes when dealing directly with licensees and the public.
• Demonstrated ability to critically interpret and implement legislation, policies and practices and communicate this information both verbally and in writing to a wide range of stakeholders in the interests of efficiency and improved customer service.
• Ability to identify emerging or existing issues relating to work practices or systems and initiate a strategic risk-based approach to resolving these identified issues.
• Ability to work independently under broad direction to identify performance outcomes, plan appropriate courses of action and deliver on established business plans and project objectives.
• Demonstrated ability to exercise judgement when dealing with conflict situations, resolve problems and organise priorities to ensure stakeholder demands are met and workflow is maintained.
• Experience in maintaining and enhancing the accuracy and integrity of new and existing database information, relating to licensee records and branch files.
• Experience in the preparation and analysis of management reports and written correspondence.
• A demonstrated commitment to health, safety and welfare.

About Us

As South Australia's independent environmental regulator, the Environment Protection Authority (EPA) plays a key role in protecting people and the environment from harm and supporting sustainable development for the benefit of current and future generations. We work closely with industry, the community and government to protect our unique natural environment while supporting economic growth and improving wellbeing. We aim to be a trusted regulator by adopting best practice regulatory principles in administering South Australia's environmental laws. This means being proportionate, accountable, consistent, transparent and targeted (the PACTT principles) in providing our regulatory services.

What the EPA Offers

The EPA recognises the importance of balance and wellbeing and offers a range of different flexible working arrangements. These include flexitime (flexible start and finish times), working from home, part time, job share, compressed weeks and purchased leave.

Desirable Qualifications, Knowledge or Experience

• Post-secondary studies in business and/or environment.
• Proven ability to manage the development and implementation of new administrative systems and procedures.
• Proven ability to identify issues and implement changes to policies or procedures in the interests of efficiency and improved customer service.
• Ability to recognise and contribute to the training and development needs of other team members.
• Experience in the interpretation and application of legislation and regulations.

Remuneration

ASO4 ($82,212 - $86,180 adjusted to 0.8 FTE) + 12% super added to your choice of super fund.

Contract Term

contract (until 20 August 2027) and part time (30 hours per week).

Special Conditions

• This role has been designated as a Position of Trust pursuant to the standards required in the Australian Government Protective Security Policy Framework. A current National Police Clearance is essential.
• The incumbent may be required to work out of hours and as the need arises.

Enquiries

Robyn Mellow Senior Adviser Licensing Phone Enquiries: 8204 2108 Email Enquiries: [e-mail]

Diversity and Inclusion

At the EPA, we prioritise diversity, equity, and inclusion, ensuring a safe and respectful work environment for everyone. With support from our employees, we focus on access, equality, inclusion and wellbeing in all we do.

As a WE'RE EQUAL organisation, we commit to a vision for South Australia as an open, inclusive society that embraces and supports difference and diversity. Our initiatives including the White Ribbon program and Reconciliation Action Plan, aim to create a meaningful impact in our workforce and community. We welcome applications from people with diverse backgrounds including all ages, gender identities, Aboriginal and Torres Strait Islander peoples, those with disabilities, culturally and linguistically diverse communities, and LGBTQIA+ individuals.

Attachments

Attachments Please click here for the Role Description.

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.