Senior Administration Coordinator

NSW Health; Kingswood; On-site; AUD 51,000 - 53,000; Full time

Benefits offered by this job

Salary Packaging (Novated Leasing)

Education and Training opportunities

Employee Assistance Program (EAP)

Fitness Passport

Job summary

NSW Health at Nepean Hospital is seeking a Senior Administration Coordinator to guide a small administration team and support daily operations. You will manage front desk, switchboard and client services, ensuring professional, patient-centric support across the Centre.

You will coordinate workflows, monitor service delivery and contribute to continuous improvement, collaborating with the Administration Support Manager and clinical staff to sustain operational excellence.

Qualifications

• Demonstrated skills and experience in managing a small team.
• Experience providing reception, switchboard, customer service and administration support functions.
• Understanding of corporate or healthcare records systems such as Content Manager, iPM, Cerner.

Responsibilities

• Provide leadership to a small administration team and supervise daily operations.
• Oversee front line reception and administrative functions to ensure a welcoming client experience.
• Support clinical teams and managers across the Community Health Centre with efficient administrative services.
• Coordinate workflows, monitor service delivery and contribute to continuous improvement initiatives.

Skills

Team leadership

Reception & switchboard

Administration support

Record management

Microsoft Office

Tools

Content Manager

iPM

Cerner

Oracle iProcurement

CosNet

HealthRoster

Job description

Location: Nepean Hospital

Remuneration: $37.27 - $38.44 per hour

Requisition ID: REQ684063

Applications Close: 31/08/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.

Are you an experienced administration professional with strong leadership skills and a passion for delivering high quality customer service? An exciting opportunity exists for a Senior Administration Coordinator to join our Primary and Community Care team and play a pivotal role in supporting the daily operations of a busy Community Health Centre.

In this role, you will provide leadership and guidance to a small administration team, ensuring the delivery of efficient, professional and client focused administrative services. You will be responsible for supporting staff in managing front line reception and administrative functions, creating a welcoming experience for clients and visitors, and ensuring seamless support to clinical teams and managers across the Centre.

Working closely with the Administration Support Manager, you will assist with the day-to-day supervision of administration staff, coordinate workflows, monitor service delivery and contribute to continuous improvement initiatives that enhance operational efficiency. Your ability to build positive working relationships, prioritise competing demands and foster a collaborative team environment will be key to your success.

This is a rewarding opportunity to join a supportive and purpose-driven team where your contribution will directly support the delivery of quality healthcare services to our local community.

Benefits available to eligible NBMLHD employees

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards

For assistance with applying through the NSW Health Career Portal please click here.

What you will bring to the role

• Demonstrated skills and experience in managing a small team.
• Demonstrated experience in providing reception, switchboard, customer service and administration support functions.
• Demonstrated understanding of corporate or healthcare records systems such as Content Manager, iPM, Cerner and knowledge of record keeping practices.
• Demonstrated well developed verbal and written communication skills.
• Strong computer skills, with demonstrated experience in using the suite of Microsoft Office products and experience in the use of online procurement and staff rostering systems, such as Oracle iProcurement, CosNet, HealthRoster or other proprietary software.
• Well-developed organisational, prioritisation and time management skills with demonstrated ability to use initiative and judgement in managing day-to-day operational activities.
• Demonstrated experience in minute taking.
• Current driver's licence and willingness to use for work purposes.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.