Senior Admin Officer - Sciences & Engineering Operations

University of Tasmania; City of Launceston; Hybrid; AUD 81,000 - 90,000; Full time

Job summary

The University of Tasmania in Launceston is seeking a Senior Administration Officer to deliver high-quality administrative support across Sciences and Engineering. You will coordinate workflows, promote standardized practices and guide Administration Officers to ensure responsive, accurate service.

You will coordinate day-to-day operations, maintain policy knowledge, and advise colleagues with professional judgment, supporting continuous improvement and collaboration.

Qualifications

• Completion of a Certificate IV or Diploma level qualification, or equivalent experience and/or education.
• Commitment to delivering high-quality customer service with professional communication.
• Strong organisational skills and ability to handle confidential information.

Responsibilities

• Provide responsive administrative support to academic and professional staff across Sciences and Engineering.
• Assist with development, refinement and implementation of Standard Operating Procedures.
• Maintain knowledge of policies and compliance, offering proactive advice.
• Offer guidance on administrative processes and act as escalation point for complex queries.
• Identify opportunities for process improvement and coach Administration Officers.
• Handle complex tasks requiring cross-team coordination and accuracy.

Skills

Customer service

Communication

Problem solving

Teamwork

Organization

Education

Certificate IV / Diploma

Tools

Microsoft 365

Enterprise systems

Job description

The University of Tasmania in Launceston is seeking a Senior Administration Officer to deliver high-quality administrative support across Sciences and Engineering. You will coordinate workflows, promote standardized practices and guide Administration Officers to ensure responsive, accurate service.

You will coordinate day-to-day operations, maintain policy knowledge, and advise colleagues with professional judgment, supporting continuous improvement and collaboration.