Senior Account Manager

Herd MSL; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Birthday Leave

Parental leave

Health & wellbeing support

Learning & development

Job summary

Herd MSL is seeking a Senior Account Manager to join our Corporate team in Sydney. You’ll manage day-to-day client relationships across a diverse portfolio, coordinating activity from planning through to delivery and delivering high‑quality communications across media relations, thought leadership and stakeholder engagement.

You’ll translate complex information into clear materials, mentor junior staff, and work with senior agency leaders to drive impactful programs for Australian and global

Qualifications

• Around 5–7 years’ experience in PR, corporate affairs, communications or a related discipline.
• Experience managing day-to-day client relationships and communications programs.
• Strong project management skills with the ability to coordinate multiple accounts, deadlines and stakeholders.
• Ability to translate technical, regulated or research-led information into clear communications.

Responsibilities

• Manage day-to-day client relationships across accounts.
• Coordinate activity across programs from planning through delivery.
• Develop media materials and coordinate stakeholders to meet deadlines.
• Mentor junior consultants and support senior agency leaders.

Skills

PR

Corporate affairs

Communications

Job description

Herd MSL is one of Australia’s largest and most awarded communications agencies. Part of Publicis Groupe ANZ and the global MSL network, we have more than 21 years’ experience helping organisations build trust, strengthen reputation and communicate with impact.

Most recently, Herd MSL was named Australia’s Best PR Agency (Large) at the 2026 Mumbrella CommsCon Awards, adding to a long history of agency and campaign recognition in Australia and internationally.

We work with an impressive portfolio spanning leading Australian and global organisations, established corporate brands, innovative industry leaders and state and federal government departments.

At Herd MSL, we encourage our people to work in a way that provides balance, and we pride ourselves on fostering a behaviour‑led approach to flexibility. We are ambitious, collaborative and fast‑paced, with a culture grounded in learning and development.

About the role

We’re looking for a Senior Account Manager to join our Corporate team in Sydney.

Working across a diverse portfolio of Australian and global organisations, you’ll help deliver communications programs across sectors including technology, financial services, health and the future of work.

This is a hands‑on role for someone who combines strong communications skills with excellent organisation and relationship management. You’ll manage day‑to‑day client relationships, coordinate activity across accounts and help keep programs moving from planning through to delivery.

You’ll work across corporate communications, media relations, thought leadership, executive profiling and stakeholder engagement. This could include translating technical, regulated or research‑led information into clear media materials, developing proactive story opportunities, preparing spokespeople for interviews or coordinating the different stakeholders involved in an announcement or campaign.

You’ll work closely with senior agency leaders, who will provide strategic direction and senior counsel, while taking ownership of the day‑to‑day delivery of your accounts. You’ll also support and mentor junior consultants, helping the team produce high‑quality work and meet client expectations.

No two days will look the same, but you’ll spend your time developing stories, writing and editing communications materials, building media relationships, coordinating stakeholders, advising clients on day‑to‑day activity and identifying proactive opportunities.

What we’re looking for in you

First and foremost, we want you to live our values: Show Up Fearless, Stay Curious, Be Kind and Go Home Proud. Team culture is everything to us.

We’re looking for someone who enjoys getting to know a client’s business and can quickly make sense of new or unfamiliar subject matter. You can absorb detailed information, ask thoughtful questions and turn what you learn into communications that are clear, accurate and engaging.

You’re proactive, calm under pressure and highly organised. You enjoy building strong client relationships, working with different stakeholders and bringing structure to accounts with multiple deadlines and workstreams.

You’re equally comfortable speaking with a client, interviewing a subject‑matter expert, drafting a media release, pitching a journalist, preparing a spokesperson or rolling up your sleeves to keep an important deliverable on track.

Most importantly, you’re curious, collaborative and committed to producing high‑quality work that delivers a meaningful result for clients.

In terms of skills and experience, ideally you’ll have:

• Around 5–7 years’ experience in PR, corporate affairs, communications or a related discipline.
• Experience managing day‑to‑day client relationships and communications programs.
• Strong project management skills, with the ability to coordinate multiple accounts, deadlines and stakeholders.
• The curiosity and confidence to quickly understand unfamiliar industries, organisations and subject areas.
• The ability to translate technical, regulated or research‑led information into clear and accessible communications.
• Excellent writing and editing skills across media materials, thought leadership, briefing documents and client communications.
• Strong media relations experience, particularly across business, technology, finance, health, trade or national news media.
• A track record of identifying, developing and landing compelling media stories.
• Experience supporting executive profiling, spokesperson preparation and corporate announcements.
• Good judgement and attention to detail, including an awareness of stakeholder sensitivities and reputational considerations.
• The confidence to contribute ideas, make considered recommendations and communicate clearly with clients.
• Experience supporting and mentoring junior consultants and contributing to a collaborative team culture.
• Commercial awareness, with experience managing scopes, budgets and timelines.
• Enthusiasm for working across integrated agency teams and specialist disciplines.

What we can offer you

• The opportunity to work with leading Australian and global organisations across a diverse range of sectors.
• Exposure to senior business leaders, subject‑matter experts and high‑profile communications programs.
• A dedicated Career Manager and industry‑leading learning and development opportunities.
• Unrivalled career growth and progression within our strengths‑based culture.
• The opportunity to take ownership of your work, build strong client relationships and continue developing your corporate communications expertise.

At Herd MSL, we encourage our people to work in a way that provides balance, and we pride ourselves on fostering a behaviour‑led approach to flexibility. We’re ambitious, collaborative and genuinely enjoy working together, creating an environment where people are encouraged to learn, challenge themselves and do their best work.

As part of our team, you’ll also enjoy flexible working, Birthday Leave, industry‑leading parental leave, health and wellbeing support, volunteering leave, additional leave with tenure and access to some of the best learning, mentoring and career development opportunities in the industry.

If you’re a relationship‑builder who enjoys getting across new subject matter, developing strong stories and delivering high‑quality communications programs, we’d love to hear from you.

Publicis Groupe benefits

Be part of the Publicis Groupe family, a recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful and financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — “working your way with us.”
• Access to our global AI platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs through our online learning platform, Marcel Classes.
• A culture of open feedback and support to help you reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays and an additional five days of leave after two years of service.
• Our Work Your World program, enabling employees to work from anywhere in the world for up to six weeks per year.
• A parental leave policy offering up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and other professionals through Sonder, an all‑in‑one digital wellbeing platform supporting psychological, medical and safety needs.
• A workplace that stands together to provide a more open, supportive and recovery‑forward culture for employees with life‑threatening illnesses. Read more about our Working With Cancer Pledge.
• Proud partnerships with Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

We don’t expect you to tick every box in this ad. Research suggests that women and other people in under‑represented groups tend to apply only when they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness and integrity rather than simply ticking boxes — so if this role resonates with you,

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people, regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status or religious affiliation.

We believe that to deliver the best solutions for our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn’t be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those who require additional support throughout the application process. If you need any assistance or adjustments, please contact us at [e-mail]. Your personal information will be kept confidential.