Senior Account Manager

Brennan; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Training and certification bonuses

Culture Awards that recognise_excell

Brennan Daredevils - top performers’/全

Discounted hardware and software

Learning and development environment

Job summary

Brennan in New South Wales is seeking an experienced IT Account Manager to oversee a portfolio of key clients across NSW, ensuring a seamless experience at every interaction and driving long-term retention and portfolio growth.

You will lead strategic relationships, collaborate with internal teams to identify opportunities, enable digital transformation across infrastructure, AI and cloud, and manage bids end-to-end to deliver customer-centric solutions.

Qualifications

• 8+ years in IT Account Management or client partnerships.
• Proven ability to drive revenue growth and exceed targets.
• Experience leading enterprise IT/telecom engagements.
• Strong consultative selling and relationship-building skills.

Responsibilities

• Leading Strategic Relationships: Nurture, manage and grow partnerships with your key clients, delivering solutions that make a real impact.
• Drive Innovation & Growth: Collaborate with talented internal teams to identify new opportunities, shape business outcomes, and achieve sales targets.
• Empower Digital Transformation: Be at the forefront of Infrastructure, AI & Cloud technology, helping clients evolve and succeed.
• Drive Customer Experience: Deliver best-in-class account management to ensure high client satisfaction
• Strategic Bid & Solution Leadership: Manage bids end-to-end, partnering with presales, delivery and leadership teams to develop tailored, customer‑centric solutions.

Skills

Account Management

Revenue Growth

Strategic Relationships

Consultative Selling

Enterprise IT/Telecom

Job description

Brennan. Where true performance thrives.

At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.

It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

True performance for our customers starts with a true belief in our people.

It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards

In addition to competitive remuneration, Brennan offers extensive benefits, including:

• Training and certification bonuses.
• Culture Awards that recognise excellence.
• Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors.
• Discounted hardware and software.
• An environment that embraces learning and development.

The Role

Manage a portfolio of key clients across NSW, ensuring they receive a seamless experience at every interaction.

This role is centred around delivering an exceptional customer experience while driving long-term customer retention and portfolio growth.

What You Will Be Doing

• Leading Strategic Relationships: Nurture, manage and grow partnerships with your key clients, delivering solutions that make a real impact.
• Drive Innovation & Growth: Collaborate with talented internal teams to identify new opportunities, shape business outcomes, and achieve sales targets.
• Empower Digital Transformation: Be at the forefront of Infrastructure, AI & Cloud technology, helping clients evolve and succeed.
• Drive Customer Experience: Deliver best-in-class account management to ensure high client satisfaction
• Strategic Bid & Solution Leadership: Manage bids end-to-end, partnering with presales, delivery and leadership teams to develop tailored, customer‑centric solutions.

What skills and experience you'll bring:

• 8+ years of success in IT Account Management, Client Partnership or a similar position.
• Strong background of driving revenue growth, expanding strategic accounts and consistently exceeding sales targets.
• Proven ability to lead complex, enterprise-wide IT and telecommunications engagements across diverse client environments.
• Skilled in consultative selling, building trusted relationships and translating customer challenges into solutions.
• Experience operating within and Managed Services Provider, Systems Integrator or outsourced delivery environments, with a strong understanding of service-led customer engagement.

Note: As part of our hiring process, you will be required to undertake a National Criminal History Check.

Brennan is an equal opportunity employer.