Security Service Technician

Johnson Controls; Sydney; Hybrid; AUD 75,000 - 110,000; Full time

Job summary

Johnson Controls is seeking an experienced Security Service Technician to join the Sydney Service Team. You will diagnose, maintain and upgrade advanced security systems across commercial sites, building strong customer relationships and delivering projects from small upgrades to fit-outs.

With 2+ years in security tech, you will troubleshoot, install and commission systems, supported by a collaborative team and ongoing technical training.

Qualifications

• Minimum 2 years' experience in a similar security technician role.
• Strong troubleshooting and fault-finding experience.
• Sound networking, systems and PC knowledge.
• Experience installing, servicing and commissioning electronic security systems.
• Excellent communication and customer service skills.
• Ability to work independently while contributing to a collaborative team environment.

Responsibilities

• Diagnose, troubleshoot and repair security systems across customer sites.
• Perform scheduled preventative maintenance and system inspections.
• Deliver small to medium security upgrades and fit-out projects.
• Commission newly installed security systems.
• Prepare quotations for repair works and recommended upgrades.
• Build strong relationships with customers and provide expert technical support.
• Coordinate with subcontractors and internal project teams to ensure successful project delivery.
• Support the wider Projects Team across new and existing customer sites.

Skills

Troubleshooting

Networking

Communication

Customer service

Independent work

Tools

Johnson Controls P2000

C•CURE

Lenel

Concept

Tecom

Gallagher

Genetec

Milestone

Aimetis

Victor

ExacqVision

Job description

## Security Service TechnicianApply: Sydney-New South Wales-Australia: Full time: Posted Today: WD30283073**Job Description****Join a Global Leader in Smart Buildings & Security Solutions** At Johnson Controls, we're shaping the future of safe, smart and sustainable buildings. As a global leader in security, building automation, energy efficiency and decarbonization, we help organizations across critical industries including data centres, healthcare, pharmaceuticals, education and advanced manufacturing operate more securely and efficiently. With more than 140 years of innovation, Johnson Controls combines industry-leading technology, world-class service and exceptional people to deliver outcomes that matter. **About the Opportunity**We are seeking an experienced **Security Service Technician** to join our Sydney Service Team. This is an excellent opportunity for a security professional who enjoys a variety of work, strong customer relationships, and hands-on technical problem-solving. You'll work across a portfolio of commercial customers, servicing and maintaining advanced security systems while also managing small to medium upgrades and fit-out projects. You'll have the opportunity to expand your expertise and develop your career into areas such as project delivery, commissioning, technical leadership, sales, and management. **What You'll Be Doing**As a **Security Service Technician**, you will:* Diagnose, troubleshoot and repair security systems across customer sites* Perform scheduled preventative maintenance and system inspections* Deliver small to medium security upgrades and fit-out projects* Commission newly installed security systems* Prepare quotations for repair works and recommended upgrades* Build strong relationships with customers and provide expert technical support* Coordinate with subcontractors and internal project teams to ensure successful project delivery* Support the wider Projects Team across new and existing customer sites **Technologies You'll Work With**Security platforms including:* Johnson Controls P2000* C•CURE* Lenel* Concept* Tecom* Gallagher CCTV and video management systems including:* Genetec* Milestone* Aimetis* Victor* ExacqVision* NVRs, DVRs and network-based security infrastructure *Experience or certifications in Gallagher, C•CURE or Integrity are highly regarded but not essential.* **What We're Looking For****To be successful in this role, you'll have:*** Minimum 2 years' experience in a similar security technician role* Strong troubleshooting and fault-finding experience* Sound networking, systems and PC knowledge* Experience installing, servicing and commissioning electronic security systems* Excellent communication and customer service skills* Ability to work independently while contributing to a collaborative team environment **Essential Requirements*** Australian working rights* Current NSW Driver Licence* Current Security Licence* Current Cabling Registration* White Card (Construction Induction Card) **Why Join Johnson Controls?**Career Growth & Development* Ongoing technical training and professional development* Access to internal and external certification programs* Career pathways across service, projects, commissioning, leadership and sales* Salary and employment conditions are aligned with the applicable EBA, with overtime opportunities availableWork with Leading Technology* Exposure to some of Australia's most advanced commercial security environments* Opportunity to work across multiple security platforms and technologies Supportive Team Culture* Collaborative and knowledgeable team environment* Strong focus on employee wellbeing and work-life balance* Backed by a globally recognised and financially stable organisation **Ready to Take the Next Step?**If you're a motivated Security Technician looking to join an industry leader and build a long-term career, we'd love to hear from you.Apply now and become part of the team helping create safer, smarter buildings across Sydney. #LI-JS4