Security Service Technician

Johnson Controls, Inc.; Sydney; On-site; AUD 65,000 - 95,000; Full time

Job summary

Johnson Controls in Sydney, NSW, seeks an experienced Security Technician to service Access Control, CCTV, Intercom and Duress systems. You will also quote and run small/medium fitouts on maintenance accounts and have opportunities to develop in commissioning, projects, management and sales.

Your role focuses on diagnosing faults, preventative maintenance, and efficient installation/commissioning of security solutions, with strong collaboration with subcontractors and a focus on customer

Qualifications

• Australian resident with NSW driver licence and security licence.
• Minimum of 2 years' experience in a similar role.

Responsibilities

• Diagnoses and fault finding of all security equipment.
• Preventative Maintenance of Existing Sites.
• Installation of small/medium commercial projects.
• Commissioning of small to medium commercial projects.
• Quoting of faults found on maintenances.
• Liaising with subcontractors during the commissioning of projects.
• Assisting the commercial projects team with new and existing works.
• Customer relationship management.

Skills

Security systems

Access control

CCTV diagnostics

Networking basics

Strong communication

Tools

C-Cure

Lenel

Gallagher

P2000

Milestone

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

About this opportunity:

We are looking for an experienced Security Technician to join our Service Team.

You will be responsible for the servicing of existing Access Control, CCTV, Intercom and Duress systems. This role will also have you Quoting and running Small/Medium Fitouts/Upgrades on your maintenance database clients.

Opportunity to develop experience in other areas including commissioning, projects, management and sales.

Your major responsibilities are but not limited to:

• Diagnoses and fault finding of all security equipment.
• Preventative Maintenance of Existing Sites
• Installation of small/medium commercial projects.
• Commissioning of small to medium commercial projects.
• Quoting of faults found on maintenances.
• Liaising with subcontractors during the commissioning of projects.
• Assisting the commercial projects team with new and existing works.
• Customer relationship management.
• Security control systems include P2000, C-Cure, Lenel, Concept, Tecom and Gallagher. CCTV includes, NVRs, DVRs, LAN/WAN devices and CCTV servers which include Aimetis, Victor, Exaqvision, Genetec and Milestone.
• Experience or certification in C-Cure, Integrity or Gallagher preferred but not required.

What we are looking for:

• The successful candidate must be an Australian resident, who holds a valid NSW Driving licence, Cable licence, Security licence and Building Industry Induction card.
• Have a minimum of 2 years' experience in a similar role.
• The key to success in this role is strong systems, network and PC related skills plus a strong installation and commissioning ethic.
• Excellent written and verbal communication skills and the ability to work on their own within a team.

Culture:

People enjoy working here because there is a supportive culture, a wide range of skills to learn and opportunities for growth and progression.

• Opportunity to grow your professional career with external and internal courses
• Training and development opportunities available
• Work/life balance is a key focus

JCI's Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands.

Security Service Technician Sydney, NSW, AU