Security Service Engineer

Chubb Deutschland GmbH; Brighton; On-site; AUD 77,000 - 92,000; Full time

Job summary

A leading fire and security company in Brighton is seeking a skilled technician to inspect and maintain security systems. The role involves conducting inspections, providing technical advice, and responding to service requests. Candidates must possess technical knowledge in security systems and effective communication skills. The position offers a competitive salary up to £45,000, development opportunities, and a range of employee benefits.

Benefits

Company Van

Stable, long-term work

Development opportunities

Online GP

Parking Apps

Company Pension Scheme

Life Assurance

Uniform and tools provided

Travel Time Scheme

Recognition Awards

Qualifications

• Competence in working on a wide range of security systems, such as Intruder Alarms, Access Control, and CCTV.
• Ability to assess potential risks and propose practical solutions.
• Effective communication skills for teamwork and customer service.

Responsibilities

• Inspect security systems for a range of customers.
• Plan and perform maintenance and repairs, field-based.
• Offer guidance on security best practices.
• Respond to customer service calls and troubleshoot issues.
• Participate in structured after-hours support on a rotational basis.

Skills

Technical / Industry Knowledge

Analytical and Problem-Solving Skills

Communication and Interpersonal Skills

Adaptability

Driving Licence

Job description

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Opportunity to earn to £45,000 (This includes basic and additional supplements – base is determined on experience)

LOCATION: Brighton and surrounding area

• Working on a localised patch – no more travelling long distances
• Company Van – (hybrids – depends on availability) – option for private use
• Stable, long-term work with a leading national business
• Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
• Online GP for you and your family
• Parking Apps – making your life a little easier
• Company Pension Scheme (5% employer contribution)
• Life Assurance (4 x Basic Salary)
• Uniform, all PPE, tools and ongoing training provided
• Travel Time Scheme
• A Central Benefits Platform offering a wide variety discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

• Conducting Routine Inspections: inspect security systems a range of customers from commercial, domestic, and integrated systems
• Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region
• Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer
• Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety
• Participate in a structured call-out rota to provide after-hours support, ensuring timely responses to urgent issues on a rotational schedule

What we look for

• Technical / Industry Knowledge: This role is working on security systems. You will be competent of working on a wide range of systems such as Intruder Alarms, Access Control, and CCTV
• Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions
• Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
• Adaptability to handle dynamic situations and changing regulations
• Driving Licence: Full current UK driving licence

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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