Security Officer - Supervisor

Metro North Hospital & Health Service; Caboolture; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career development

Work-life balance

Flexible working arrangements

Competitive superannuation

Job summary

Metro North Health is seeking a Security Officer Supervisor to oversee security operations during shifts, ensuring high-quality security, safety, and asset protection across facilities. You will lead Security Officers, manage incidents, and respond to emergencies while coordinating with clinical teams and staff.

The role focuses on supervising security responses, protecting assets, and ensuring adherence to health service guidelines, with a commitment to a safe and effective workplace.

Responsibilities

• Provide leadership and guidance to Security Officers while supporting the management of security incidents, emergency events, aggressive behaviours, patient-related security matters, and fire and safety responses.

Skills

Leadership

Security operations

Emergency response

Asset protection

Job description

As a Security Officer Supervisor, you will oversee security operations during your shift, ensuring the delivery of high-quality security, safety, emergency response and asset protection services across Metro North Health facilities. Working closely with clinical teams and hospital staff, you will provide leadership and guidance to Security Officers while supporting the management of security incidents, emergency events, aggressive behaviours, patient-related security matters, and fire and safety responses.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Ensure that comprehensive security services and assistance is provided at all times to staff, patients, visitors and contractors whilst at the same time protecting the physical assets of the MNHHS.
• Provide sound operational security service advice and guidance to subordinate Security Officers ensuring that security best practice is always adopted.
• Ensure that Security Services provides a first response to all emergency situations including helipad operations.
• Ensure that Security Services provides close personal protection to staff confronting aggressive and volatile situations in the provision of front line health services.
• Prioritise and delegate tasks to ensure that requests for security and/or emergency assistance are responded to and provided in accordance with Queensland Health, Health Service, Facility and Unit guidelines, policies, procedures and protocols.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED