Security Officer

Office of the Governor Victoria; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Office of the Governor Victoria in Melbourne seeks a vigilant and customer‑focused Security Operations team member to support day‑to‑day security duties. You will monitor access and CCTV systems, coordinate with Police Protective Service Officers, and help safeguard assets.

You will report faults, assist with event security arrangements, follow safety policies, and perform other duties as directed by the Security Manager.

Qualifications

• Customer Service oriented with proactive, professional approach.
• Planning and organising with attention to detail.
• Clear written and verbal communication.
• Flexible and adaptable to changing circumstances.
• Teamwork and collaboration.
• Ethical behaviour aligned with Victorian Public Sector Values.

Responsibilities

• Support day-to-day security operations for the Office of the Governor, liaising with Victoria Police Protective Services Officers.
• Monitor and respond to security incidents, and maintain CCTV and access control procedures.
• Report faults and security concerns, ensure accurate information per procedures, and oversee deliveries and contractor access.

Skills

Customer Service

Planning and Organising

Communication Skills

Flexibility and Adaptability

Teamwork

Ethics

Job description

Office of the Governor Victoria – Melbourne VIC

The Office of the Governor provides advice and support to the Governor of Victoria and spouse. It also supports constitutional and ceremonial duties, manages an extensive program of engagements and visits for the Governor throughout Victoria and overseas, and undertakes various works at Government House.

About the Branch

The Security Operations Branch’s key role is to manage and co-ordinate the security operations for the Office of the Governor.

The unit’s responsibilities include but are not limited to:

• Oversight and co-ordination of security including monitor alarm and CCTV systems, and responding to security related issues for the Office of the Governor
• Working closely with Victoria Police to manage the security environment and functions for the Office of the Governor including liaising with Victoria Police Protective Service Officers.

About the Role

The role is responsible for supporting the day-to-day security operations of the Office of the Governor, including liaising with Victoria Police Protective Services Officers, monitoring security systems, responding to incidents and maintaining a strong focus on asset protection. Responsibilities also include reporting faults and security concerns, maintaining security systems, providing accurate information in line with established procedures, and overseeing deliveries and contractor access.

The successful applicant will assist with security arrangements for scheduled events, comply with all health, safety and risk management policies and procedures, and undertake other duties as directed by the Security Manager.

About You

We are seeking applicants who have demonstrated experience from the following criteria:

• Customer Service - Demonstrates a proactive, resourceful and customer-focused approach, continuously seeking improvements, embracing innovation and resolving issues promptly and professionally.
• Planning and Organising - Prioritises tasks effectively to achieve results, adapts plans as required, and maintains strong attention to detail while following established systems and procedures.
• Communication Skills - Communicates clearly and confidently, prepares accurate and concise written correspondence, and maintains a professional and positive impression.
• Flexibility and Adaptability – Adapts to changing circumstances, new ideas, approaches, viewpoints.
• Teamwork - Collaborates and supports others in the pursuit of common goals
• Ethics - A proven record of ethical behaviour and a demonstrated commitment to the Victorian Public Sector Values.

Desirable requirements –

• Demonstrated experience in security operations, police or military would be beneficial but not essential.
• Knowledge of access control systems would be advantageous.
• Experience in managing CCTV operations is desirable.
• Flexibility in working to an agreed shift pattern to cover 24 hours over 365 days

This is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

For more information, please seethe Position Description.

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DPC actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DPC can be worked flexibly, however it may differ from role to role.