Seasonal Guest Services Host - Free Park Entry & Perks

Ardent Leisure Group Limited; Queensland; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

Free park entry

Free parking

Discounts on food and retail

Laundered uniforms provided

Perkbox discounts

Free onsite parking

Job summary

Dreamworld is hiring a Guest Services Host (Seasonal Casual) to welcome guests and help create unforgettable experiences from arrival. You will handle front gate entry, ticketing, and provide exceptional service during peak periods at Dreamworld, WhiteWater World, and SkyPoint.

The role requires strong communication, customer service, and team spirit, with availability on weekends and school holidays. Perks include free park entry, parking, discounts on food and retail, and uniforms.

Qualifications

• Excellent communication, customer service, and guest engagement skills.
• Confident under pressure during busy periods and able to handle difficult conversations professionally.
• Strong computer and data entry skills, with experience in cash handling and EFTPOS.

Responsibilities

• Greet guests in a friendly, welcoming, and professional manner.
• Facilitate guest entry at the front gate and process ticket types and products.
• Ensure fast and efficient entry into the parks.
• Enhance guest experience through exceptional customer service.
• Support guests with information on products, promotions, discounts, and services.

Skills

Guest engagement

Customer service

Communication

Work under pressure

Cash handling

Data entry

Team player

Professional grooming

Physical fitness

Weekend/week holiday availability

Tools

Cash register / EFTPOS

Job description

Dreamworld is hiring a Guest Services Host (Seasonal Casual) to welcome guests and help create unforgettable experiences from arrival. You will handle front gate entry, ticketing, and provide exceptional service during peak periods at Dreamworld, WhiteWater World, and SkyPoint.

The role requires strong communication, customer service, and team spirit, with availability on weekends and school holidays. Perks include free park entry, parking, discounts on food and retail, and uniforms.