Seasonal Casual Retail Sales Assistant

Mountain Warehouse; Canberra; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

Uniform allowance

Colleague Referral Incentive

Length of service awards

Job summary

Mountain Warehouse is hiring a Seasonal Casual Sales Assistant in Canberra. You will help maintain high presentation standards, deliver an outstanding shopping experience, and represent the brand with enthusiasm while prioritising health, safety and wellbeing.

You will work with a collaborative team to meet sales targets, support store promotions, and provide tailored solutions to customers. The role offers a monthly bonus, a 50% colleague discount, a uniform allowance, and a referral incentive

Qualifications

• Candidates should demonstrate outstanding customer service and a positive, proactive attitude.
• Ability to communicate clearly with customers and colleagues.
• Experience working in a collaborative team environment is desirable.

Responsibilities

• Collaborate with colleagues to maintain an inclusive, supportive team environment.
• Participate in team discussions and contribute innovative ideas.
• Share knowledge to train new and existing team members.
• Assist in day-to-day store operations following company policies.
• Process transactions accurately and handle multiple payment methods.
• Keep the sales floor neat, stocked, and visually appealing.
• Stay informed on product features, promotions, and pricing.

Skills

Customer service

Communication

Teamwork

Sales skills

Job description

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Seasonal Casual Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Department

Australia Retail

Location

Canberra (CAB)

Compensation

AU$34.76 / hour

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!