Scheduling Officer

Right at Home; Caloundra; On-site; AUD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Scheduler to enhance the quality of life for clients through effective scheduling and communication. This role involves managing care worker schedules, resolving conflicts, and contributing to process improvements in a supportive team environment. Ideal candidates will possess strong interpersonal skills, attention to detail, and experience in the Age Care industry. Join a company that values its team members and offers a rewarding career with benefits from day one. If you are looking for a fulfilling role where you can make a real difference, this opportunity is perfect for you.

Benefits

Right about You! rewards program

Supportive team environment

Qualifications

• Experience in scheduling within the Age Care industry is desirable.
• Exceptional communication skills and attention to detail are essential.

Responsibilities

• Manage care worker schedules to meet client needs effectively.
• Address scheduling conflicts and liaise with stakeholders professionally.

Skills

Scheduling/Rostering

Interpersonal Skills

Communication Skills

Attention to Detail

Microsoft Office

Education

Working with Children Check

First Aid and CPR Certificate

Tools

Visual Care

Job description

ABOUT US
Right at Home Sunshine Coast is a leading provider of in-home care and assistance, committed to improving the quality of life for our clients we serve throughout the Sunshine Coast, Noosa, Gympie, Hinterland and Moreton Bay regions.

ABOUT THE ROLE
We are currently seeking applications for a suitably experienced Scheduler to join us on a permanent full-time basis at our Caloundra office.

As a Scheduler you will be responsible for:

• Managing care worker schedules to meet client needs
• Address scheduling conflicts or issues in a timely and professional manner
• Action and document phone calls and communications relating to career scheduling including roster changes, carer sick leave and client enquiries
• Contribute to the continuous improvement of our scheduling process to enhance service delivery
• Professionally liaising with internal and external stakeholders

As part of your role as Scheduler you will be required to participate in the on-call roster.

We are looking for someone with:

• Experience in scheduling/rostering within the Age Care industry (desirable)
• Experience using Visual Care (desirable)
• Intermediate computer literacy in using a variety of Microsoft Office programs and online systems
• Exceptional interpersonal and communication skills
• High attention to detail with the ability to prioritise competing or urgent tasks

To be successful you must hold:

• Working with Children check
• Valid First Aid and CPR certificate

CULTURE + BENEFITS
Right at Home offer a fulfilling and rewarding career in a supportive and team-orientated environment. Be rewarded with more than just your pay, as a Right at Home team member you will be eligible for our Right about You! rewards program from your first day with us!

HOW TO APPLY
If you are looking to take the next step in your career and join a supportive, ambitious and fun employer; click “apply” to submit your application. Applications are reviewed on a regular basis with only shortlisted candidates being contacted.