Schedule Coordinator - Home & Community Care

Bolton Clarke; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

A leading aged care provider in Melbourne is seeking a Schedule Coordinator to manage the scheduling of home care services. You will work in a fast-paced environment, communicating effectively with teams to meet client demands. The ideal candidate has excellent problem-solving and organizational skills, with a strong background in administration. This role offers competitive salary packaging and a supportive work culture.

Benefits

$15,900 Salary packaging

$2,650 meal and entertainment allowance

Private Health Insurance Discounts

Free Annual Flu Vaccinations

Qualifications

• Experience gained in a similar role, navigating multiple platforms.
• Solid experience in administration.
• Confidence in decision making within a fast-paced environment.
• Up-to-date Flu and Covid-19 vaccinations.
• Police Check (valid within the last 3 years or willing to obtain).

Responsibilities

• Assist in scheduling client visits to staff with appropriate skills.
• Receive calls related to care recipient/external providers queries.
• Respond to administrative calls in a timely manner.
• Work with roster coordinator to meet client demand.
• Liaise with staff regarding schedule changes.

Skills

Experience in a similar role

Problem solving skills

Strong organisational skills

Intermediate computer literacy (MS Office)

Excellent communication skills

Job description

Schedule Coordinator - Home & Community Care

We’re looking for a Schedule Coordinators to join our Ravenhall office in the West. This is a permanent, full-time role with a rotating roster, working Monday to Friday between 6:30 AM and 5:30 PM. The role will be responsible for coordinating the scheduling of our home care support services across the West region.

Our Schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. This role is complex and fast paced giving you the opportunity to stretch your rostering skills and analytical thinking.

‘A week in the life’

• Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks.
• Receive calls in relation to care recipient/external providers queries and ensure these are responded to in a timely manner.
• Respond to calls appropriately within an administrative capacity.
• Works with roster coordinator to ensure resources meet client demand.
• Liaise with staff with regards to schedule changes.

What do we need from you?

• Experience gained in a similar role including the navigation of multiple platforms.
• Solid experience in administration
• Problem solving skills.
• Confidence in decision making within a fast-paced environment.
• Strong organisational skills
• Intermediate computer literacy (MS Office)
• Excellent communication skills
• Team player
• Up-to-date Flu vaccinations
• Covid-19 Vaccinations
• Police Check (valid within the last 3 years or willing to obtain)

Why should you join Bolton Clarke?

• $15,900 Salary packaging + $2,650 meal and entertainment allowance
• Work in a positive environment with a dedicated and supportive team.
• Commitment to supporting your professional development.
• Work/Life Balance
• Private Health Insurance Discounts
• Employee Assistance Program
• Free Annual Flu Vaccinations

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885.

Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

We are an equal opportunities employer and welcome applications from all qualified candidates.