Satellite Network Operations Engineer

Amazon Inc.; Redmond; On-site; AUD 114,000 - 186,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Job summary

Amazon Leo is seeking a Network Operations Engineer for the Leo Networking Software team in Redmond, WA to support tier 1 network services for our satellite network. Youyou will respond to incidents, assist in deployment across regions, monitor performance, and collaborate with cross-functional teams.

The role requires 2+ years in software or technical support, scripting experience, and network engineering with cloud networking concepts. Eligible for RSUs and comprehensive benefits.

Qualifications

• 2+ years of software development or 2+ years of technical support experience.
• Experience scripting in modern programming languages.
• Experience troubleshooting and debugging technical systems.
• 2+ years of technical support experience.
• 2+ years of network engineering experience for large-scale networks.
• Experience with network monitoring and automation scripting using SQL, Python, or Bash.
• In-depth understanding of cloud networking concepts.

Responsibilities

• Respond to and expand network-related incidents in a timely manner, diagnosing and troubleshooting network issues.
• Support deployment and onboarding of network capabilities across geographic regions, assisting in monitoring, testing, and reporting of new infrastructure.
• Monitor and investigate network performance to ensure maximum efficiency and uptime for customers.
• Build and enhance tools, develop best practices, and refine operational procedures to measurably improve network operations.
• Manage severity 2 and 3 tickets while attending on-call rotations during business hours and weekends.
• Collaborate with cross-functional teams including network, software, and security engineers.

Skills

Software development

Technical support

Scripting

Network engineering

Network monitoring

Cloud networking

SQL

Python

Bash

TCP/IP

Education

Bachelor's degree in electrical engineering or computer engineering

Job description

Amazon Leo is seeking a Network Operations Engineer for the Leo Networking Software team in Redmond, WA to support tier 1 network services for our satellite network. Youyou will respond to incidents, assist in deployment across regions, monitor performance, and collaborate with cross-functional teams.

The role requires 2+ years in software or technical support, scripting experience, and network engineering with cloud networking concepts. Eligible for RSUs and comprehensive benefits.