SAP Manufacturing Maintenance SME — Process & Design Lead

KraftHeinz; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Kraft Heinz is seeking a Manufacturing Plant Maintenance SME to support the ANZ SAP S/4 implementation. You will work with the Stream Lead, project team, and business stakeholders to design end-to-end processes and validate requirements across readiness, testing and adoption.

You will document current-state processes, support future-state design, and contribute to workshops, testing, and change activities, while maintaining stakeholder relationships and aligning with Kraft Heinz policies.

Qualifications

• Experience in process improvement and/or project, transformation, or system-related initiatives.
• Able to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders.
• Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
• Comfortable working in a changing environment with competing priorities.
• SAP/ERP or large-scale system implementation experience is advantageous.

Responsibilities

• Provide Manufacturing Plant Maintenance domain SME input across design, build, and deployment.
• Document and validate current-state processes and business requirements (including pain points/opportunities).
• Support future-state process and solution design aligned to SAP S/4 and business needs.
• Participate in workshops/design discussions; review and validate proposed process/system changes.
• Support issue and risk management within the stream (process, data, solution), including escalation where required.
• Contribute to testing (scenario input, execution support, defect triage, outcome validation).
• Support change and readiness activities (process documentation, training inputs, communications, adoption support).
• Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
• Work in line with Kraft Heinz policies and uphold Kraft Heinz values.

Skills

Process improvement

Stakeholder management

Cross-functional collaboration

Documentation

Workshop delivery

Education

Bachelor’s degree

Tools

SAP ERP

SAP S/4HANA

Job description

Kraft Heinz is seeking a Manufacturing Plant Maintenance SME to support the ANZ SAP S/4 implementation. You will work with the Stream Lead, project team, and business stakeholders to design end-to-end processes and validate requirements across readiness, testing and adoption.

You will document current-state processes, support future-state design, and contribute to workshops, testing, and change activities, while maintaining stakeholder relationships and aligning with Kraft Heinz policies.