Manufacturing Operations AU SME - SAP

KraftHeinz; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Kraft Heinz Melbourne seeks a Manufacturing Operations AU SME for SAP S/4 to provide domain expertise across design, build and deployment. This role documents current processes, translates business needs into practical solutions, and supports readiness and testing throughout the project lifecycle.

The position requires collaboration with stakeholders, facilitating workshops, managing risks, and ensuring changes align with corporate policies. Travel is routine for ANZ SAP S/4 implementation.

Qualifications

• Bachelor’s degree.
• Experience in process improvement and/or project, transformation, or system-related initiatives.
• Ability to translate business needs into practical solutions with cross-functional stakeholders.
• Experience supporting workshops and delivery activities (testing, training, implementation).
• Willingness to travel on a routine basis.

Responsibilities

• Provide Manufacturing Operations domain SME input across design, build, and deployment.
• Document and validate current-state processes and business requirements (including pain points/opportunities).
• Support future-state process and solution design aligned to SAP S/4 and business needs.
• Participate in workshops/design discussions; review and validate proposed process/system changes.
• Support issue and risk management within the stream (process, data, solution), including escalation where required.
• Contribute to testing (scenario input, execution support, defect triage, outcome validation).
• Support change and readiness activities (process documentation, training inputs, communications, adoption support).
• Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
• Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.

Skills

Process improvement

Requirements documentation

Workshop delivery

SAP/ERP knowledge

Cross-functional collaboration

Adaptability to change

Travel willingness

Education

Bachelor’s degree

Tools

SAP/ERP systems

Job description

Manufacturing Operations AU Subject Matter Expert (SME)- SAP

TheManufacturing Operations AU SME provides functionalexpertiseand business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents andvalidatesbusiness requirements, and contributes to readiness, testing, and adoption across the project lifecycle.

Key Responsibilities

• Provide Manufacturing Operations domain SME input across design, build, and deployment.
• Document andvalidatecurrent-state processes and business requirements (including pain points/opportunities).
• Support future-state process and solution design aligned to SAP S/4 and business needs.
• Participate in workshops/design discussions; review andvalidateproposed process/system changes.
• Support issue and risk management within the stream (process, data, solution), including escalation whererequired.
• Contribute to testing (scenario input, execution support, defect triage, outcome validation).
• Support change and readiness activities (process documentation, training inputs, communications, adoption support).
• Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
• Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.

Skills and Experience

• Bachelor’s degree.
• Experience in process improvement and/or project, transformation, or system-related initiatives.
• Able to document requirements andprocesses andtranslate business needs into practical solutions with cross-functional stakeholders.
• Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
• Comfortable working in a changing environment with competing priorities.
• SAP/ERP or large-scale system implementation experience isadvantageous.
• Strong Manufacturing Operations functional knowledge; effective communicator and collaborator in a matrix environment.
• Strong problem-solving skills and ability to manage priorities and timelines.
• Ability to travel on a routine basis.

Location(s)

Freshwater

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.