SAP Functional Lead

Medibank; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Medibank is seeking an experienced SAP Functional Lead to strengthen our SAP practice in Melbourne. You will lead a small team while remaining ~60% hands-on, covering design, configuration, testing and production support across SAP modules.

The role requires deep SAP Industry Solutions expertise, able to coach and uplift delivery standards and work with diverse stakeholders in a regulated, financial services environment.

Qualifications

• Significant hands-on SAP Industry Solutions experience in complex enterprise environments.
• Typically 10+ years of SAP functional consulting experience.

Responsibilities

• Lead, coach and develop a small team of 3–4 SAP Functional Consultants.
• Maintain ~60% hands-on involvement across design, configuration, testing, implementation and production support.
• Apply SAP Industry Solutions expertise to solve complex business and functional challenges.
• Set and uplift functional delivery standards, ways of working and quality expectations.
• Review functional designs, specifications, configuration approaches and test outcomes.
• Act as escalation point for complex SAP functional issues.
• Collaborate with Solution Design Leads, Architects and business stakeholders.

Skills

SAP Industry Solutions

SAP functional consulting

People leadership

Job description

Lead the practice. Stay hands-on. Bring deep SAP Industry Solutions expertise.

We’re looking for an experienced SAP Functional Lead to join Medibank and play a key role in strengthening our SAP functional capability.

This is a hands‑on leadership role for an experienced SAP practitioner with strong SAP Industry Solutions experience who can combine deep functional expertise with people leadership, coaching and quality assurance.

You’ll lead a small team of SAP Functional Consultants while remaining approximately 60% hands‑on, working across solution design, configuration, analysis, testing and production support.

The opportunity:

Working closely with our SAP Solution Design Leads, you’ll translate solution direction into high-quality functional outcomes and help lift capability, consistency and delivery standards across the SAP practice.

In this role you will:

• Lead, coach and develop a small team of 3–4 SAP Functional Consultants
• Remain approximately 60% hands‑on across functional design, configuration, testing, implementation and production support
• Apply your SAP Industry Solutions expertise to solve complex business and functional challenges
• Set and uplift functional delivery standards, ways of working and quality expectations
• Review functional designs, specifications, configuration approaches and test outcomes
• Act as an escalation point for complex SAP functional issues
• Work across SAP modules to understand dependencies, integration impacts and end‑to‑end processes
• Partner closely with SAP Solution Design Leads, Architects, Business Analysts and business stakeholders
• Support complex production issues and drive continuous improvement
• Provide functional oversight and quality assurance across vendor and delivery partner outcomes

About you:

You’re an experienced SAP functional practitioner who has worked in complex enterprise environments and understands how SAP Industry Solutions support industry‑specific business processes and requirements.

Importantly, we’re looking for someone with significant hands‑on SAP Industry Solutions experience, rather than solely broad SAP functional or people leadership experience.

You’ll ideally bring:

• Strong, demonstrable experience working with SAP Industry Solutions in complex enterprise environments
• Significant SAP functional consulting experience, typically 10+ years
• Deep expertise in at least one SAP functional domain, with the ability to lead and assure delivery across other modules
• Strong hands‑on experience across requirements, functional design, configuration, testing, implementation and production support
• Experience understanding and designing industry‑specific SAP processes and solutions
• Previous experience leading, mentoring or coaching SAP Functional Consultants
• Strong understanding of end‑to‑end business processes, SAP integration and cross‑module impacts
• The ability to review and constructively challenge functional solutions
• Strong stakeholder management, workshop facilitation and communication skills
• Experience working with external SAP vendors or delivery partners
• The ability to balance people leadership with significant hands‑on delivery responsibilities

Experience within financial services, private health insurance or another highly regulated environment would be highly regarded.

What will set you apart:

You don’t need to be the deepest expert across every SAP module. What we’re looking for is someone who brings deep SAP Industry Solutions experience, strong functional judgement and the ability to lift the capability of others.

You’ll know when to coach, when to challenge and when to roll up your sleeves and work through a complex SAP problem yourself.

If you’re looking for an opportunity where you can lead an SAP functional practice without stepping away from hands‑on delivery, we’d love to hear from you.

Why work for Medibank Group?

At Medibank Group, we're creating Australia's healthiest workplace by putting the health, wellbeing and success of our people at the centre of everything we do. We know that when people feel supported, connected and empowered to be themselves, they do their best work.

That's why we invest in flexible ways of working, career growth, wellbeing support and meaningful experiences that help our people thrive both professionally and personally.

To learn about what’s in it for you, visit https://careers.medibank.com.au/the-medibank-experience

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work