Salesforce Technical Lead

RACV; City of Melbourne; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Discounts on RACV products

Hybrid working

CBD office

Job summary

RACV is seeking an experienced Salesforce Technical Lead to guide design, development and delivery of secure, scalable Salesforce solutions. You will lead end-to-end implementation across Sales Cloud, Service Cloud and Experience Cloud, while mentoring developers and partnering with cross‑functional teams.

You’ll drive automation, DevOps and CI/CD practices, manage integrations with APIs and middleware, and collaborate with architects, product owners and QA teams to ensure robust, compliant

Qualifications

• Substantial technical leadership and industry experience, generally 10+ years.
• Strong Salesforce expertise across Sales Cloud, Service Cloud and Experience Cloud.
• Hands-on experience with Apex, Lightning Web Components and Aura.
• Experience with Salesforce integrations, APIs, Azure Integration Services or MuleSoft.
• Familiarity with Agile delivery and tools such as Jira, Confluence or Azure DevOps.

Responsibilities

• Lead the end-to-end design, development and deployment of Salesforce solutions.
• Develop solutions using Apex, Lightning Web Components and Aura.
• Lead code reviews, design sessions and technical workshops.
• Champion automation, DevOps and CI/CD practices.
• Maintain integrations with third‑party applications, APIs and middleware, including Azure Integration Services and MuleSoft.
• Collaborate with architects, business analysts, QA teams and product owners.
• Identify technical debt and recommend system improvements.
• Ensure solutions meet security, compliance, data governance and coding standards.
• Mentor and coach developers, encouraging knowledge sharing and continuous improvement.

Skills

Sales Cloud

Service Cloud

Experience Cloud

Apex

Lightning Web Components

Aura

Salesforce integrations

Azure Integration Services

MuleSoft

Jira

Confluence

Azure DevOps

Agile

Stakeholder management

Education

A relevant degree

Tools

Jira

Confluence

Azure DevOps

Job description

• A Competitive Salary | Discounts on Selected RACV Products

About the Opportunity

RACV is looking for an experienced Salesforce Technical Lead to lead the design, development and delivery of secure, scalable Salesforce solutions. This hands‑on leadership role will drive engineering excellence across Sales Cloud, Service Cloud and Experience Cloud while mentoring developers and partnering with cross‑functional teams.

What you’ll do

• Lead the end‑to‑end design, development and deployment of Salesforce solutions
• Develop solutions using Apex, Lightning Web Components and Aura
• Lead code reviews, design sessions and technical workshops
• Champion automation, DevOps and CI/CD practices
• Maintain integrations with third‑party applications, APIs and middleware, including Azure Integration Services and MuleSoft
• Collaborate with architects, business analysts, QA teams and product owners
• Identify technical debt and recommend system improvements
• Ensure solutions meet security, compliance, data governance and coding standards
• Mentor and coach developers, encouraging knowledge sharing and continuous improvement

What You'll Bring

• Substantial technical leadership and industry experience, generally 10+ years
• Strong Salesforce expertise across Sales Cloud, Service Cloud and Experience Cloud
• Hands‑on experience with Apex, Lightning Web Components and Aura
• Experience with Salesforce integrations, APIs, Azure Integration Services or MuleSoft
• Familiarity with Agile delivery and tools such as Jira, Confluence or Azure DevOps
• Strong communication, stakeholder management and problem‑solving skills
• A relevant degree and extensive industry experience
• Exposure to CPQ, FinancialForce or other financial ERP solutions will be advantageous

Why RACV?

• Work for a purpose‑led organisation that puts members and people first
• Generous discounts across RACV products and Services
• Hybrid working and a vibrant CBD office
• A genuine commitment to your career development, wellbeing and work‑life balance
• A values‑driven culture (IACT) where you can truly be at your best

The RACV difference

Curious about where this role could take you? Explore endless opportunities a diverse business can provide and grow your career in more ways than one.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.