Salesforce Functional Lead & AI Innovation Coach

DXC Technology

City of Melbourne

On-site

AUD 180,000 - 260,000

Full time

14 days+

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Job summary

DXC Technology, a global IT services and consulting leader, is seeking a Salesforce Functional Capability Lead in Melbourne. The role blends solution architecture, functional consulting, and people leadership to drive our Salesforce native capabilities and complex customer engagements.

You will lead a team of Salesforce Functional Consultants and Solution Architects, stay billable when required, and champion AI-enabled delivery, Salesforce Einstein and generative AI, to deliver measurable value

Qualifications

Extensive experience delivering Salesforce solutions at senior consultant/architect level.
Proven ability to lead business process design and workshops.
Experience leading and developing consulting teams in professional services.
Strong governance and delivery leadership across Salesforce projects.
Experience integrating AI into delivery and solution design.

Responsibilities

Lead the Salesforce Functional capability and establish delivery standards, methodologies and best practices.
Translate business requirements into scalable, user-centered Salesforce solutions aligned to customer objectives.
Provide functional leadership across delivery teams and act as the senior escalation point for solution design decisions.
Remain hands-on and billable on customer engagements, leading workshops, solution design and governance.
Actively use AI tools within delivery work to model best practice and deliver measurable value.