Sales Travel Consultant Yeppoon Qld

Flight Centre Travel Group; Yeppoon; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Uncapped incentive payments

Job summary

Flight Centre Travel Group in Queensland is seeking Sales Travel Consultants to help customers plan itineraries, book travel, and convert enquiries into bookings across in-person, phone, and email.

You will build a customer base for domestic and international holidays, meet sales targets, and become the go-to travel adviser, balancing workload in a fast-paced environment. The role offers a base wage plus uncapped incentive payments, as you earn a percentage of every sale.

Qualifications

• Proven ability to sell and meet KPIs.
• Strong customer service and communication skills.
• Knowledge of travel destinations and itineraries desirable.

Responsibilities

• Plan itineraries and book travel across multiple channels.
• Convert enquiries into bookings in person, over the phone and by email.
• Work toward individual KPIs and sales targets for holidays, flights, hotels and more.
• Build a customer base of new and returning travellers for domestic and international trips.
• Provide expert travel advice on visas, best times to travel, packing, dining and activities.

Skills

Sales

Customer service

Travel knowledge

Job description

Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours - and we’re here to champion it, celebrate it, and help it take flight. As a Flightie you’re not just building a career - you’re shaping a life filled with purpose, connection, and discovery. If you’re looking for the next stamp in careers passport - we’re looking for Sales Travel Consultants across Australia who are keen to dazzle, discover and delight our customers! Navigate your career. Explore the world.

What you’ll be doing - where your passion will meet purpose!

Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade

Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers

Work towards individual KPIs and sales targets where you’ll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more

Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between

Be the expert! Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!

Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, your pay is completely uncapped!

What we’re looking for - do you have the travel bug?

You’re a seasoned traveller with a history of international destinations (and even more on your bucket list!) and you’re the go-to person in your circle for travel recommendations, tips and tricks

Great organisational skills - you’re the type to take notes, manage your calendar well and are quick to respond to your customer’s phone calls and emails

Determination to meet your sales targets and KPIs while balancing your workload in a high-pressure environment (think customers lining up, phones ringing, email inbox filling!)

Enthusiasm, passion and a warmth that makes our customers want to book with you every time!

A savviness with computers, ready to toggle between various complex systems when finding the right flight and package options for your customer.