Sales Travel Consultant - Adelaide City & West

Flight Centre Travel Group; Adelaide; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Undisclosed base + uncapped incentives

Travel discounts and familiarisation

Training and career progression

Awards and events

Travel qualifications sponsorship

Job summary

Flight Centre Travel Group in Adelaide is recruiting Sales Travel Consultants for our City & West stores. You will help customers plan, book and tailor trips, earning a base wage plus uncapped incentives as part of a dynamic team.

You’ll build a loyal customer base, manage bookings across flights, hotels, tours and travel services while providing expert advice on visas, timing and packing. The role is full-time, on-site with a rotating 7-day roster.

Qualifications

• Strong organisational skills with ability to manage calendars, respond quickly to customer inquiries and juggle multiple tasks.
• Genuine passion for travel and helping customers explore destinations.
• Proven determination to meet sales targets and KPIs in a fast-paced store environment.
• Enthusiasm and warmth that encourages customers to book with you.
• Comfort with complex systems and switching between tools to find best flight and package options.

Responsibilities

• Work full-time, on-site in a retail store on a rotating 7-day roster.
• Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email.
• Sell the full holiday package including flights, accommodation, car hire, tours, travel insurance, and transfers.
• Build a customer base from regular domestic bookings to international holidays.
• Answer travel questions about visas, best travel times, packing, dining, and destinations.
• Earn base wage plus uncapped incentive payments based on sales.

Skills

Organisational skills

Passion for travel

Sales target drive

Enthusiasm and warmth

Tech savvy / systems

Job description

Sales Travel Consultant - Adelaide City & West

Job no: 529009
Brand: Flight Centre Brand
Work type: Full time
Location: South Australia
Categories: Sales and Customer Service

If you’re looking for the next stamp in your career passport, we’re looking for Sales Travel Consultants across South Australia's Adelaide City & West who are keen to dazzle, discover, and delight our customers at the following Flight Centre stores:

• Rundle Mall

Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours - and we’re here to champion it, celebrate it, and help it take flight. As a Flightie you’re not just building a career - you’re shaping a life filled with purpose, connection, and discovery. If you’re looking for the next stamp in careers passport - we’re looking for Sales Travel Consultants across Australia who are keen to dazzle, discover and delight our customers! Navigate your career. Explore the world.

What you’ll be doing - where your passion will meet purpose!

• Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade
• Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers
• Work towards individual KPIs and sales targets where you’ll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more
• Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between
• Be the expert! Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!
• Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, your pay is completely uncapped!

What we’re looking for - do you have the travel bug?

• Great organisational skills - you’re the type to take notes, manage your calendar well and are quick to respond to your customer’s phone calls and emails
• A genuine passion for travel and desire to help open up the world to our customers!
• Determination to meet your sales targets and KPIs while balancing your workload in a high-pressure environment (think customers lining up, phones ringing, email inbox filling!)
• Enthusiasm, passion and a warmth that makes our customers want to book with you every time!
• A savviness with computers, ready to toggle between various complex systems when finding the right flight and package options for your customer

What you will gain from a career with Flight Centre - let’s unpack the benefits!

• We'll boost your wage to $65K equivalent for your first 90 days while you learn the ropes! Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100K and Team Leaders average $138K annually - including superannuation and penalty rates.
• Become a true expert – access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world
• Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
• Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar Global Gathering and EOFY celebration
• Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k!) through Australian Apprentice Training - you may also be eligible to receive direct financial support while you study
• Thrive in a workplace that embraces individualism – come as you are!

Why is Flight Centre such a great place to work?

We are devoted to being a global employer of choice by nurturing our legendary culture - focused on our people and infused with adventure and accountability. We uplift and support our team through a compelling Employee Value Proposition that offers exciting career and travel opportunities, fantastic benefits, a meaningful sense of purpose and well-deserved recognition. Explore us on LinkedIn or check out our careers page at www.fctgcareers.com

*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*