Retail Sales Travel Consultant - Hills & Murray Region

Flight Centre Travel Group; Murray Bridge; On-site; AUD 65,000 - 138,000; Full time

Benefits offered by this job

Uncapped incentives

Travel discounts

Familiarisation trips

Certificates in Travel & Tourism

Job summary

Flight Centre Brand in Hills & Murray Region is seeking Sales Travel Consultants to dazzle customers across Mount Barker and Murray Bridge. You will work full-time on-site in retail stores with a 7-day roster, planning itineraries and converting enquiries into bookings in person, by phone and email.

You will build a customer base for domestic and international holidays, becoming the travel expert on visas, timing and packing while meeting KPIs and sales targets.

Qualifications

• Strong organisation and calendar management with prompt replies to calls and emails.
• Genuine passion for travel and helping customers explore destinations.
• Determination to meet sales targets while handling high-volume workloads.
• Enthusiasm and warmth that motivates customers to book again.
• Comfort navigating multiple complex travel systems to find the best options.

Responsibilities

• Work full-time, on-site in retail stores on a rotating 7-day roster.
• Plan itineraries, book travel and convert enquiries into bookings in person, by phone or email.
• Sell flights, accommodation, car hire, tours, travel insurance and more to meet targets.
• Build a customer base from regular domestic bookings to international holidays.
• Provide expert travel advice on visas, best travel times, packing, dining and more.
• Earn a base wage plus an uncapped incentive payment structure on every sale.

Skills

Organisational skills

Passion for travel

Sales targets drive

Enthusiasm and warmth

Computer systems savvy

Job description

Retail Sales Travel Consultant - Hills & Murray Region

Job no: 530335
Brand: Flight Centre Brand
Work type: Full time
Location: South Australia
Categories: Sales and Customer Service

If you’re looking for the next stamp in your career passport, we’re looking for Sales Travel Consultants across Hills & Murray Region who are keen to dazzle, discover, and delight our customers at the following Flight Centre stores:

• Mount Barker
• Murray Bridge

Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours - and we’re here to champion it, celebrate it, and help it take flight. As a Flightie you’re not just building a career - you’re shaping a life filled with purpose, connection, and discovery. If you’re looking for the next stamp in careers passport - we’re looking forSales Travel Consultantsacross Australia who are keen to dazzle, discover and delight our customers! Navigate your career. Explore the world.

What you’ll be doing - where your passion will meet purpose!

• Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade
• Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers
• Work towards individual KPIs and sales targets where you’ll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more
• Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between
• Be the expert! Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!
• Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, your pay is completely uncapped!

What we’re looking for - do you have the travel bug?

• Great organisational skills - you’re the type to take notes, manage your calendar well and are quick to respond to your customer’s phone calls and emails
• A genuine passion for travel and desire to help open up the world to our customers!
• Determination to meet your sales targets and KPIs while balancing your workload in a high-pressure environment (think customers lining up, phones ringing, email inbox filling!)
• Enthusiasm, passion and a warmth that makes our customers want to book with you every time!
• A savviness with computers, ready to toggle between various complex systems when finding the right flight and package options for your customer

What you will gain from a career with Flight Centre - let’s unpack the benefits!

We'll boost your wage to $65K equivalent for your first 90 days while you learn the ropes! Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100K and Team Leaders average $138K annually - including superannuation and penalty rates.

Become a true expert – access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world

Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within

Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar Global Gathering and EOFY celebration

Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k!) through Australian Apprentice Training - you may also be eligible to receive direct financial support while you study

Thrive in a workplace that embraces individualism – come as you are!

Why is Flight Centre such a great place to work?

We are devoted to being a global employer of choice by nurturing our legendary culture - focused on our people and infused with adventure and accountability. We uplift and support our team through a compelling Employee Value Proposition that offers exciting career and travel opportunities, fantastic benefits, a meaningful sense of purpose and well-deserved recognition. Explore us on LinkedIn or check out our careers page at www.fctgcareers.com

*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*