Sales Training and Safety Support Officer

Corestaff; Darwin; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Casual loading 25%

Job summary

CoreStaff Darwin seeks a Sales Safety & Training Support Officer to join the Winnellie, NT team. This fixed-term 6-month role is office-based, Monday–Friday, 8:30am–4:30pm, and involves safety, training, customer service, sales and branch operations.

You will coordinate inductions, maintain the training matrix, assist with quotes and orders, support incident investigations, monitor compliance, and help keep records up to date.

Qualifications

• Certificate IV in Occupational Health & Safety preferred.
• Strong organisation and attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• WHS & Safety: manage hazard reporting, conduct inspections, support investigations, maintain branch compliance, coordinate contractor inductions.
• Training & Onboarding: coordinate inductions, maintain training matrix, organise external training, monitor records and support staff during onboarding.
• Internal Sales & Customer Service: monitor sales inbox, follow up quotes and inquiries, assist walk-in customers, process orders and provide admin support.
• Planning & Dispatch: support production scheduling, coordinate deliveries, prepare documentation, resolve site or delivery issues, assist team for smooth operations.
• Administration & Compliance: maintain records, support compliance tasks, provide branch admin support.

Skills

Hazard identification

Risk assessment

Organisational skills

Communication

Problem solving

Education

Certificate IV in Occupational Health & Safety

Tools

Microsoft Office

Job description

CoreStaff Darwin are seeking a Sales Safety & Training Support Officer!

About Our Client:

Our client is a leading Australian steel reinforcement supplier, with some 500+ skilled employees located in branches across Australia and supplying some of Australia’s largest building and construction companies.

We are looking for a Sales, Safety & Training Support person to join the Darwin branch.

This is a fixed-term 6-month position, available for an immediate start, working Monday to Friday, 8:30am-4:30pm. The role is office-based in Winnellie, NT.

This is a varied role where you'll work across safety, training, customer service, sales and general branch operations. You'll need to be organised, practical and comfortable working with different people across the business.

About the Role & Responsibilities:

WHS & Safety

• Manage hazard reporting and follow-up actions.
• Conduct regular workplace and site safety inspections.
• Support incident investigations and corrective actions.
• Maintain branch safety and compliance requirements.
• Coordinate contractor compliance, including JSAs, documentation and site inductions.
• Promote a positive safety culture across the branch.

Training & Onboarding

• Coordinate inductions for new employees and contractors.
• Maintain and update the branch training matrix.
• Organise external training and refresher requirements.
• Monitor training completion and ensure records are kept up to date.
• Support and mentor employees throughout their training and onboarding.

Internal Sales & Customer Service

• Monitor and respond to the sales inbox.
• Follow up quotes, estimates and customer enquiries.
• Assist walk-in customers and provide a professional customer experience.
• Process sales orders accurately and efficiently.
• Provide general sales and administrative support to the branch team.

Planning & Dispatch

• Support production and scheduling priorities.
• Coordinate deliveries with customers and site contacts.
• Prepare and print tags and relevant documentation.
• Assist with resolving site, delivery and operational issues.
• Work closely with the branch team to keep day-to-day operations running efficiently.

Administration & Compliance

• Provide general branch administration and organisational support.
• Maintain accurate records and documentation.
• Assist with specific compliance requirements.
• Support the branch with other operational and compliance tasks as required.

About You:

• Strong computer and IT skills, particularly Microsoft Office.
• A good understanding of hazard identification, risk assessment and risk controls.
• Excellent organisation and attention to detail.
• Strong communication and interpersonal skills.
• The ability to prioritise competing tasks and work to deadlines.
• A practical, proactive approach to problem-solving.
• Confidence dealing with employees, contractors, customers and other stakeholders.
• The ability to work independently while also being a collaborative member of the branch team.
• A genuine commitment to workplace health, safety and compliance.
• A Certificate IV in Occupational Health & Safety would be highly desirable, along with experience in a safety, training, administration, sales or operational environment.

Why Join Us?

• Take on avaried and important rolewithin a busy branch environment where every day is different.
• Make a real impact acrossworkplace safety, training, customer service and branch operations.
• Work alongside asupportive and experienced team.
• Accessongoing training and professional development opportunities.
• Enjoyweekly paywith an hourly rate including25% casual loading.
• Exclusive access to our benefits platform that offers savings at over 60 major Australian Retailers across the country.

CoreStaff is a leader in workplace diversity, and we encourage applications from Indigenous Australians for all roles, females for non-traditional female roles, and applicants with disabilities to apply for all of our jobs.