Sales Trainee (B2b)

NGARE EMPLOYMENT SOLUTIONS PTY LTD; City Of Joondalup; On-site; AUD 50,000 - 60,000; Full time

Job summary

A leading manufacturer of water management solutions is seeking an Internal Sales Trainee in Joondalup. This full-time position offers hands-on experience while pursuing a Certificate III in Business-to-Business Sales. Ideal candidates should be enthusiastic, team-oriented, and possess strong communication skills. Responsibilities include customer engagement and CRM management, with a focus on developing B2B sales expertise.

Qualifications

• Genuine enthusiasm for developing a career in sales.
• Strong verbal and written communication skills.
• Willingness to learn and take direction.
• Commitment to completing the traineeship and certification requirements.
• Previous experience in retail or customer service.

Responsibilities

• Respond to customer enquiries and prepare quotes.
• Apply B2B sales techniques for client engagement.
• Assisting with sales presentations and product demonstrations.
• Maintain CRM records and contribute to pipeline reporting.
• Participate in product and sales training sessions.

Skills

Sales techniques

Customer engagement

Communication skills

Team-oriented mindset

Basic computer literacy

Problem-solving skills

Education

Certificate III in Business-to-Business Sales

Tools

MS Office

CRM systems

Job description

Overview

GRAF Australia Pty Ltd is a leading manufacturer and distributor of plastic water tanks, delivering innovative water management solutions across Australia on a business-to-business basis. With all tanks manufactured locally in Western Australia and select products sourced from its German headquarters, GRAF Australia combines German engineering excellence with local reliability. As part of the global GRAF Group, the company specialises in rainwater harvesting, stormwater management, and wastewater treatment. Its mission is to support sustainable communities through high-quality systems that conserve water and protect the environment.

ABOUT THE POSITION

GRAF Australia is seeking a motivated and career-focused individual to join its team as an Internal Sales Trainee. This full-time traineeship offers the opportunity to complete a Certificate III in Business-to-Business Sales while gaining hands-on experience in a dynamic sales environment. The successful candidate will be trained in core sales functions, customer engagement, and internal collaboration, contributing to the company’s continued growth and service excellence.

Responsibilities

Job Title: Internal Sales Trainee (B2B)

• Responding to customer enquiries, preparing quotes, and processing orders
• Applying B2B sales techniques such as territory planning and client engagement
• Assisting with sales presentations, proposals, and product demonstrations
• Maintaining accurate CRM records and contributing to pipeline reporting
• Collaborating with internal departments to meet customer needs
• Participating in product and sales training sessions
• Upholding company standards for customer service, professionalism, and workplace safety

Training

Training will align with the following units:

• SIRXCEG001 Engage the customer
• BSBCUE304 Provide sales solutions to customers
• SIRWSLS001 Process product and service data
• SIRWSLS002 Analyse and achieve sales targets
• SIRXCEG003 Build customer relationships and loyalty
• SIRWSLS003 Build sales of branded products
• SIRXIND001 Work effectively in a service environment
• SIRXCEG002 Assist with customer difficulties
• SIRXWHS002 Contribute to workplace health and safety

Ideal Candidates

• Genuine enthusiasm for developing a career in sales
• Strong verbal and written communication skills
• Team-oriented mindset with a willingness to learn and take direction
• Basic computer literacy (MS Office, email; CRM experience advantageous)
• Commitment to completing the traineeship and certification requirements
• Previous experience in retail, customer service, or related fields
• Interest in sustainable technologies, water systems, or construction industries
• Strong problem-solving and organisational skills

Selection Criteria

• Current National Police Certificate
• Full Australian work rights (Citizen or Permanent Resident)
• Valid Australian Driver’s Licence
• Willingness to undertake and complete Certificate III in Business-to-Business Sales
• Qualification: Certificate III in Business-to-Business Sales
• Employment Type: Full-time
• Application Close: 25/10/2025