Sales Team Member

The Good Guys; Townsville City; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading retail company in Townsville City is seeking a dedicated individual to contribute to sales growth by delivering exceptional customer service. Ideal candidates will have strong sales skills and a customer-focused approach, working collaboratively as part of a dynamic team. This role emphasizes quality standards in visual merchandising and requires the ability to monitor store web orders effectively.

Benefits

Competitive remuneration

Comprehensive training and development programs

Employee Assistance Program (EAP)

Flexible hybrid working models

12 weeks paid parental leave

Qualifications

• Ability to provide exceptional customer service.
• Proven sales skills and experience working towards targets.
• Collaborative team player focused on quality.

Responsibilities

• Deliver exceptional and consistent customer service.
• Achieve sales targets and budget effectively.
• Maintain high visual merchandising standards.

Skills

Customer Focus

Drives Results

Self-Awareness

Job description

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At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

Great careers start at The Good Guys – begin your journey with us today.

Why join The Good Guys?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group.
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030.

Job Description

Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.

Key Responsibilities

• Deliver exceptional and consistent customer service
• Delivery quality, profitable sales according to an established budget
• Work collaboratively as part of a team to deliver great customer service
• Ensure all visual merchandise is presented to a quality standard
• Monitor and assist with the web orders that come through to store.

Qualifications

Key Competencies for Success in This Role

• Customer Focus- Does everything through eyes of the customer.
• Drives Results- Consistently achieves results, even under tough circumstances.
• Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.