Sales Team Member

Lounge Lovers; Geelong; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Staff discounts

Competitive part-time remuneration

Job summary

Lounge Lovers in Geelong is seeking a part-time Sales Team Member to join our furniture store. You will greet customers, understand their needs, and guide them through product options to help them find the perfect pieces for their living spaces.

You will provide product knowledge, demonstrate features, process transactions, and maintain a tidy showroom. A friendly, proactive approach and a willingness to learn will help you succeed and contribute to our high standards of customer service.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to learn product knowledge quickly.
• Motivated with a drive to achieve targets.
• Reliable and flexible to work part-time including weekends.
• Attention to detail and strong organisational skills.
• Able to work independently and as part of a team.
• Genuine passion for helping customers make informed decisions.

Responsibilities

• Greet customers warmly and understand their furniture needs and preferences.
• Provide product knowledge and recommendations tailored to customer requirements.
• Assist customers through the sales process, including demonstrations and comparisons.
• Process sales transactions accurately and professionally.
• Maintain a clean, organised showroom and sales floor.
• Handle customer enquiries and resolve concerns promptly and courteously.
• Support the team in achieving sales targets and store objectives.
• Build and maintain strong customer relationships to encourage repeat business.
• Collaborate with colleagues to ensure a cohesive team environment.

Skills

Communication skills

Product knowledge

Sales drive

Reliability & flexibility

Attention to detail

Teamwork

Customer-centric approach

Job description

Lounge Lovers is a leading retailer specialising in quality furniture and home furnishings. We are committed to providing exceptional customer service and helping our clients find the perfect pieces to transform their living spaces. Our team is passionate about creating a welcoming environment where customers feel confident in their purchasing decisions.

About the role

We are seeking a Sales Team Member to join our Geelong store on a part-time basis. This is an excellent opportunity to become part of a dynamic sales team dedicated to delivering outstanding customer experiences. You will play a key role in driving sales, building customer relationships, and representing Lounge Lovers' commitment to quality and service. Your contribution will directly impact our store's performance and customer satisfaction.

What you'll be doing

• Greeting customers warmly and understanding their furniture needs and preferences
• Providing product knowledge and recommendations tailored to individual customer requirements
• Assisting customers through the sales process, including product demonstrations and comparisons
• Processing sales transactions accurately and professionally
• Maintaining a clean, organised and visually appealing sales floor and showroom
• Handling customer enquiries and resolving any concerns promptly and courteously
• Supporting the team in achieving sales targets and store objectives
• Building and maintaining strong customer relationships to encourage repeat business
• Collaborating with colleagues to ensure a cohesive and supportive team environment

What we're looking for

• Excellent communication and interpersonal skills with a natural ability to build rapport with customers
• Strong product knowledge or the ability to quickly learn about furniture ranges and features
• A motivated and enthusiastic approach to sales with the drive to achieve targets
• Reliability and flexibility to work part-time hours, including weekends
• Attention to detail and organisational skills to maintain store standards
• Ability to work both independently and as part of a team
• A genuine passion for helping customers make informed decisions

What we offer

At Lounge Lovers, we value our team members and offer a supportive and inclusive workplace culture. We provide competitive part-time remuneration, staff discounts on our product range, and the opportunity to develop your sales and customer service skills. We encourage continuous learning and growth within the business, and recognise the contributions of our dedicated team members. You will join a collaborative team that is committed to creating excellent customer experiences whilst maintaining a positive and enjoyable work environment.